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02/23/2021

Subway streamlines global payment infrastructure

Dan Berthiaume
Senior Editor, Technology
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Subway is connecting franchisees to universal payment software.

The fast-food retailer, which franchises about 42,500 stores in over 100 countries, is partnering with French payment/transactional services company Worldline and Canadian electronic payments platform provider Amadis to provide secure, optimized payment processing for franchisees. This new universal payment software is intended to make it easier to operate Subway’s previous international payment infrastructure and provide franchisees with consistent and reliable payment acceptance. 

The new framework is also designed to enable faster deployment of new payment solutions on a global scale, with a projected reduction of testing and certification costs. Subway is basing the payment framework on the non-profit, ISO 20022-based “nexo” protocol that standardizes payment acceptance across international currencies, regulations and languages. WorldLine’s solutions include POS and e-commerce acceptance, as well as payment terminals operating with the nexo retail protocol.
 
“Amadis provided us with clear, proven expertise, ensuring the successful rollout of this global payments project with WorldLine,” said Benoit Lamoureux, payment product owner of Subway restaurants. “With its unique global perspective in payment software editing, development and standards, along with its reputation for elite global payment deployments, Amadis provided us with assurance that we were addressing key technical issues while implementing this mission-critical initiative.”
 
“An entirely new level of flexibility and efficiency is enabled by implementing the nexo retail protocol and universal payment software that facilitates the connection between card payment infrastructure and the retail POS system,” said Guillaume Pascal, head of GSV go to market / Merchant Services, WorldLine.

“As an expert in global payment standards as well as payment software development, we understand the myriad of system integration and operational issues involved to make large scale, international payment deployments a success,” said Emmanuel Haydont, CEO and co-founder of Amadis.