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Sephora expands payment by employee iPhone to Canada

Sephora is bringing contactless mobile payment to Canada.

Sephora is rolling out a mobile contactless payment option in its Canadian stores.

In August 2023, the beauty giant, a subsidiary of global retail conglomerate LVMH, deployed the J.P. Morgan Tap to Pay on iPhone solution in all freestanding U.S. locations. The feature enables Sephora associates to accept contactless payments using their iPhones, without the need for a dedicated payments card reader or additional hardware.

Now, Sephora is partnering with Chase Payment Solutions, part of J.P. Morgan Payments, to extend the solution to more than 130 freestanding locations across Canada. 

Customers can engage with an employee anywhere in a participating Sephora store and pay via employee device. Store employees can accept contactless credit and debit cards, Apple Pay, and other digital wallets available on smartphones and smart watches anywhere in the store by using their iPhone and the proprietary mobile Sephora POS app. 

To facilitate the transaction, the associate selects Tap to Pay on iPhone in the mobile POS app, and then has the customer tap a contactless card or digital wallet to the employee’s iPhone, completing the seamless payment. In the U.S., Sephora complements payment acceptance at existing payment terminals with Tap to Pay on iPhone.

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"Innovation and the customer shopping journey are key pillars of Sephora’s business and working with J.P. Morgan Payments to deliver Tap to Pay on iPhone is a key example of how Sephora is continuing to provide an elevated experience for our consumers,” said Stefan Jensen, VP, treasurer, Sephora. "After introducing Tap to Pay on iPhone in our U.S. stores last year, our beauty community has really embraced this new way to pay, and we’re thrilled to expand this to our Canadian market. By integrating this flexible payment solution, our Beauty Advisors can provide curated beauty recommendations and complete contactless transactions easily with only an iPhone—wherever they are in the store."

"When we launched Tap to Pay on iPhone for our U.S. retailers last summer, we were one of the first banks to deliver this convenient and flexible tap-and-go checkout process," said Max Neukirchen, global co-head of J.P. Morgan Payments. "Today, we are excited to expand those capabilities to Canadian retailers as we continue to build a modern payments business."

Sephora operates more than 600 stores across the Americas, as well as more than 850 store-in-store locations in the U.S. via a long-term strategic partnership with Kohl’s.

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