San Jose Earthquakes home stadium deploys omnichannel POS
Customers at PayPal Park in San Jose, Calif. have new streamlined options for ordering and purchasing concessions items.
The stadium, which serves as the home field for the San Jose Earthquakes MLS pro soccer franchise, has rolled out Cantaloupe next-gen POS technology and Suites premium management system for use in the upcoming 2025 season (which starts Feb. 22, 2025).
"Creating a best-in-class game day experience is incredibly important for our organization," said Jed Mettee, COO at the San Jose Earthquakes. "Our partnership with Cantaloupe will allow us to provide a new level of innovation and engagement to our fanbase during the upcoming season."
Leveraging the Cantaloupe Cheq POS platform, Pay Pal Park will be able to offer customers digital shopping options like mobile ordering and socially connected payments. The platform also supports frictionless stores as well as omnichannel features such as self-service kiosks and handheld card readers.
In addition, Pay Pal Park will utilize the Cantaloupe Suites suite management solution to enable owners of luxury suites in the stadium to place digital pre-orders for food and beverage service.
"We are so excited to partner with the San Jose Earthquakes at PayPal Park," said Jake Stone, VP of partnerships with Cantaloupe. "Given our proven partnerships with other MLS teams across the U.S., the San Jose Earthquakes saw tremendous value in working with Cantaloupe. We’re thrilled to be able to provide a complete point-of-sale and suites solution that will positively impact operations and the overall fan experience at PayPal Park."
Stadiums expedite concessions
An increasing number of stadiums and arenas across major sports leagues are embracing technology that removes friction from the process of buying concessions. For example, Nissan Stadium in Nashville, which serves as the home field for the Tennessee Titans NFL pro football franchise, has rolled out the AiFi spatial intelligence platform.
Running on the Verizon 5G network, the camera-led solution tracks people and objects through space to enable autonomous checkout, as well as safety and compliance, consumer behavior analysis, dwell time reports, and out-of-stock notifications.
[READ MORE: Atlanta Falcons home stadium opens frictionless Michelob bar and grill]
In another recent example, in April 2024, Mercedes Benz Stadium, home field for both the Atlanta Falcons pro football franchise and pro soccer team Atlanta United FC, began operating a frictionless store called the Michelob Ultra Grill in partnership with GS Draft System Solutions.
