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Saks continues digital merchandising partnership

Saks storefront
Saks is performing digital merchandising.

Saks is streamlining and automating previously manual buying and merchandising processes.

The luxury retailer is renewing an agreement with Lightspeed Commerce to utilize the NuOrder by Lightspeed ERP platform to visualize and develop assortments in real-time. This enables Saks to tailor store assortments to different markets and meet localized demand for merchandise.

In addition, Saks leverages the NuOrder solution to digitize its buying and merchandising processes, make data-driven decisions and accelerate its go-to-market strategy. The retailer also deploys NuOrder to increase assortment visibility and enable merchandising personnel to curate buys dynamically.

Meanwhile, Saks’ vendors have access to a more streamlined and integrated selling experience through the use of centralized, digital linesheets and catalogs, as well as the ability to collaborate in real-time. According to the retailer, the platform has allowed it to slash time spent on order creation by 50%, as well as reduce time spent on purchase orders and item creation by 90%.

"At Saks, we are committed to delivering the best of luxury both on and in Saks Fifth Avenue stores. NuOrder by Lightspeed has enabled us to unlock new levels of efficiency as we continue to offer an unmatched assortment expertly curated for the lifestyles of the full range of luxury consumers,” said Tracy Margolies, chief merchandising officer, Saks. “We look forward to continuing our partnership with NuOrder by Lightspeed and leveraging this innovative technology for the benefit of our customers, brand partners and merchandising team." 

"We're thrilled to provide essential technology that enhances Saks' ability to buy for their luxury customers with the goal of driving business growth," said Olivia Skuza, co-founder of NuOrder and GM, B2B at Lightspeed. "It's been exciting to see the wide-scale adoption by their teams and how deeply it has impacted their business over the last few years."

Saks expands VIP program with digital services

Saks is taking its invite-only loyalty program to the next level, including expanded digital services. The luxury retailer launched a digital segment of Saks Limitless as a digital offering tailored to e-commerce customers in 2021 to align with Saks' spinoff as a digital luxury pure-play by owner Hudson’s Bay Company (HBC) and venture capital firm Insight Partners.

[Read More: Big Split: Saks Fifth Avenue stores, online site becoming separate companies]

Saks Limitless is expanding beyond personal shopping services (such as styling) to providing members access to exclusive events and experiences around the world; shopping trips to global destinations such as Rome; international film festivals;  sporting events, and more.

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