11/7/2025 Artificial intelligence was the dominant topic at the recent Deliver America 2025 conference in Las Vegas, but not as a cure-all.
10/24/2025 Artificial intelligence can be scary, but with proper planning and oversight retailers can banish any lurking hobgoblins to the shadows of the tech landscape.
10/17/2025 By the time a customer recognizes a need, you have probably already lost them.
10/10/2025 The Amazon Prime Big Deal Days fall sales extravaganza has concluded, and the results contain some valuable consumer intelligence for retailers.
10/3/2025 They aren’t here yet, but humanoid robots are likely on the way to help retailers both in the store and the supply chain.
9/26/2025 A deal that would allow TikTok to continue operating in the U.S. is much closer to reality, and retailers need to begin preparing now.
9/19/2025 The "most wonderful time of the year" now begins in September, and this year might be called "most confusing."
9/12/2025 The summer will soon be a memory, but the mobile innovation that emerged during the season will remain.
9/5/2025 Retailers are making a splash on college campuses using cutting-edge technology.
8/28/2025 Branding efforts are always tricky, but advanced technology solutions can help retailers avoid the negative impacts of a brand-related misfire.
8/22/2025 Amazon is setting its sights on digital grocery delivery, and the vertical needs to take notice.
8/15/2025 The dominant subjects at the recent eTail Boston e-commerce and omnichannel retail conference were the rapid emergence of agentic AI and TikTok as digital retail tools.