5/27/2021 ‘On-demand’ delivery is starting to be measured in minutes, rather than hours.
5/20/2021 Your customers are where the money is – go to them.
5/13/2021 Sometimes my mind wanders to what “touchless” retailing really means, among other industry topics.
5/6/2021 Amazon has all but confirmed Prime Day will take place in June – and it’s not too late to prepare.
4/29/2021 Consumer spending is already showing signs of a post-vaccination surge, and retailers need to have the right technology to respond.
4/22/2021 Amazon is looking to dominate all areas of retail, and there are several competitive strategies to consider.
4/15/2021 The technology-enabled “store of the future” is developing now, in several different directions.
4/8/2021 Artificial intelligence (AI) is rapidly evolving into a standard technology tool retailers use across the enterprise.
4/1/2021 Having been born in 1970, I squarely land in the demographic known as Generation X.
3/25/2021 The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly.
3/18/2021 The winter of 2020-21 saw three retailers deploy innovative, touch-free methods for customers to make in-store and online payments.
3/11/2021 As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward.