Pet Supplies Plus adds fulfillment channels in response to COVID-19

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Pet Supplies Plus adds fulfillment channels in response to COVID-19

By Dan Berthiaume - 03/26/2020
Pet Supplies Plus logo

A leading pet retailer is keeping stores open during the COVID-19 outbreak and also expanding omnichannel shopping options.

Designated as an essential business during the COVID-19 outbreak, more than 490 Pet Supplies Plus stores in 34 states nationwide will remain open and are offering free two-hour curbside pickup. In addition, several stores in 17 states are delivering online purchases directly to customer homes during the pandemic and moving forward.

With curbside pickup, customers can order products online and the store will gather and package their items for curbside pickup, where an associate will bring the items directly to their vehicle. Select stores in the following states will also offer home delivery service: Connecticut, Florida, Indiana, Illinois, Kentucky, Ohio, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, North Carolina, Pennsylvania, Rhode Island, Texas, Tennessee, and Wisconsin.

"Providing a safe way for pet parents to obtain quality food and necessary supplies for their pets is our highest priority," said Chris Rowland, CEO of Pet Supplies Plus. "Pet parents should not feel like they have to compromise their pets' nutrition or other needs during this pandemic. Curbside pickup, as well as delivery at as many stores as possible, are designed to provide safe options for our neighbors."

Headquartered in Livonia, Mich., Pet Supplies Plus operates more than 490 locations in 34 states across the country.