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OPERATIONS / SUPPLY CHAIN

  • Report: C-store saw traffic bumps in 2012

    Houston -- A report released Tuesday by research company NPD Group found that the convenience store sector experienced marked gains last year, as visits increased 4.6% in the fourth quarter and grew an average of 3.7% per month for 2012.

    Traffic gains were spread among all type of c-stores, according to NPD’s Convenience Store Monitor, which tracks the consumer purchasing behavior of more than 51,000 convenience store shoppers in the U.S.  

  • Report: Google planning to open retail stores

    New York -- Google is planning to open freestanding retail stores in the United States, with the first flagship locations open in time for the 2013 holiday shopping season, according to a report by online site 9to5Google.

    “Google feels right now that many potential customers need to get hands-on experience with its products before they are willing to purchase," the website reported.
     

  • Best Buy to make holiday price-matching permanent year round

    New York -- Best Buy Co. is making its holiday price-matching guarantee a year-round program. Taking aim against the increasingly popular practice of “showrooming,” the consumer electronics chain will match online prices starting March 3.

    Best Buy’s permanent price match has been expanded to cover almost all categories of merchandise. It does not cover phones purchased under contract.

    Best Buy will also decrease its merchandise return policy from 30 days to 15 days

     

  • Stater Bros. names senior operations executive

    San Bernardino, Calif. -- Stater Bros. announced Monday that it has promoted Dan Meyer to EVP retail operations, charging him with oversight of retail operations for all 167 Stater Bros. supermarkets and the corporate training center.

    A 42-year veteran of the company, Meyer most recently served as SVP retail operations.

     

  • Pep Boys names head of store operations

    Philadelphia -- The Pep Boys – Manny, Moe & Jack named Chris Adams as SVP store operations.

    Since 2010, Adams has served as COO of CarGroup Holdings LLC d/b/a Webuyanycar.com, where he was responsible for launching the U.S. operations of the successful U.K.-based car-buying service. Adams began his career at Enterprise Rent-A-Car.

  • Ascena Retail names president of global sourcing

    Suffern, N.Y. -- Ascena Retail Group announced it has named Ronnie Robinson to the position of president of Ascena Global Sourcing (AGS).

    David Jaffe, president and CEO of the Ascena Retail Group, commented: “Leveraging our sourcing capability across all our brands is an important strategic initiative for Ascena. Ronnie’s experience and accomplishments make him the ideal candidate to lead this effort.”

  • CEO of The Limited stepping down; retailer names interim management team

    Columbus, Ohio -- The Limited has established an interim “Office of the President” to manage the day-to-day operations of the business while it searches for a new CEO. The retailer said that its chief executive, Linda Heasley, who joined in 2007, is stepping down to pursue other interests effective Feb. 15.
       
    The interim office will be filled by three current executives, John Buell, EVP and CFO; Nicolas Frechette, SVP and general merchandise manager; and William Acevedo, SVP of stores; who will report to the board of directors.

  • Bon-Ton relaunches updated loyalty program

    Milwaukee -- The Bon-Ton Stores announced that its “Your Rewards” loyalty program has been revamped and will be reintroduced beginning Feb. 15.

    The new program will allow customers to begin earning rewards as soon as he or she $200 on their “Your Rewards” credit card at any of The Bon-Ton Stores seven nameplates, including Bon-Ton, Boston Store, Bergner’s, Carson’s, Elder-Beerman, Herberger’s and Younkers or online.

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