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OPERATIONS / SUPPLY CHAIN

  • Michaels rolls out Mobile Craft Tour

    Irving, Texas -- As part of the celebration of its 40th year, Michaels Arts and Crafts will launch a Michaels Craft Tour this month, stocking an 18-wheeler with a 1,000-sq.-ft. craft room that is transported to various Michaels store openings and other events around the country.

    Other features include interactive social media walls and TV screens showing Michaels DIY videos.

  • QVC names El-Rafey senior VP talent management

    West Chester, Pa. -- QVC has named Mustafa El-Rafey to the position of senior VP talent management and rewards. In this role El-Rafey will report to Beth Rubino, executive VP of HR and workplace services, and will lead the development and implementation of a talent management and rewards strategy for QVC. Specifically, he will focus on attracting and retaining key talent, promoting development, performance and accountability, building leadership capabilities, and supporting careers.

  • Lord & Taylor parent restructures executive management

    Toronto -- Hudson's Bay Co. said Tuesday it has changed the structure of its senior management, giving two highly regarded veteran retailers greater responsibilities. The company is moving current president Bonnie Brooks to the vice chairman seat and putting in Liz Rodbell – recently minted executive VP and chief merchant – as president.  Both Brooks and Rodbell are highly regarded retail

  • Starbucks counts calories

    Seattle -- Starbucks Coffee Company will start including calorie information on menu boards in all U.S.-based corporate and licensed stores on June 25. The retailer will post calorie counts to accompany each beverage listed on the menu boards, as well as on tags to accompany food in the bakery case. All calorie counts will reflect the item as made by standard recipe and will not include potential extra calories resulting from whipped cream, different types of milk or sweetener, or other customer options.

  • Retail loyalty programs bloom

    Cincinnati -- Retail loyalty programs have seen some impressive growth since 2011, according to results of the latest Colloquy Loyalty Census. In 2013, department stores achieved 70% growth in loyalty program memberships since the 2011 Colloquy Census, far surpassing the 26.7% rate of growth in loyalty programs across all sectors tabulated in the 2013 census. The number of department store loyalty memberships is 193.9 million.

  • Saks launches new creative campaign

    New York -- Saks Fifth Avenue is introducing a new creative campaign called “Look” that the retailer said will focus on its reputation as a place of discovery and be delivered to consumers via media including advertising, catalogs, shopping bags, direct mail, press initiatives, in-store events, digital marketing, social media and visual displays.

  • 7-Eleven stores raided in illegal immigrant scam

    New York -- Nine owners and managers of 7-Eleven stores across Long Island (New York) and in Virginia were charged on Monday of harboring and hiring dozens of illegal immigrants and paying them using sham Social Security numbers.

  • Dawn Lepore joins TJX board

    Framingham, Mass. -- Dawn Lepore, who has previously served as interim CEO of Prosper Marketplace and also held executive positions at drugstore.com and The Charles Schwab Company, has been named to the board of directors of The TJX Companies.

    TJX is expanding the size of its board with this appointment and Lepore joins 10 sitting board members.

     

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