OPERATIONS / SUPPLY CHAIN

The parent company of Food City is utilizing customer insights to improve enterprise performance.

One of America’s largest independent furniture retailers will manage supply chain challenges at scale using automation, optimization and data analysis technologies.

DoorDash is expanding the options customers have for payment.

An Austin, Texas-based taco chain is utilizing an artificial intelligence platform to improve its hiring process.

Interactions with unruly customers are becoming increasingly common for frontline workers.

Amazon is cutting two existing stores from its Amazon Fresh store fleet even as it readies to debut a new location in Maryland.

While commercial real estate space for new stores is at historic lows, retailers are eyeing industrial space to expand e-commerce and supply chain operations.

Resale — online and in-store — is showing no signs of losing momentum. If anything, it's gaining strength.