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OPERATIONS / SUPPLY CHAIN

  • Staples launches Staples Connect

    Framingham, Mass. -- Staples officially launches Staples Connect, an offering that lets customers’ home or office technology interact and be controlled by a single app. With the touch of a button, in-store and online Nov. 27, Staples Connect lets customers shut down their office, turning off lights, lowering shades and locking doors, while at the same time turning on their lights and heat at home.

  • Retailers prioritize cross-channel fulfillment

    Richmond Hill, Ontario – Cross-channel fulfillment programs are the top omni-channel priorities among retailers, a newly released study of 337 global retail decision-makers, “The Retail Order Management Imperative,” conducted by Forrester Consulting on behalf of OrderDynamics, revealed.

    While only 49% of retailers currently use an order management system, many of these solutions are ill-equipped to support complex cross-channel fulfillment offerings.

  • IBM: Online retailers rely on mobile traffic, iOS devices

    Armonk, N.Y. – Online sales on Monday, Nov. 26 were up nearly 12% from the equivalent Monday a year earlier. Data from the IBM Digital Analytics Holiday Benchmark shows that mobile traffic accounted for nearly 32% of all online traffic, up 42% compared to the same period last year.   

  • Black Friday tweets mostly positive or neutral

    Los Angeles – A majority of the 348,235 tweets about Black Friday posted between Friday, Nov. 22 and Sunday, Nov. 24 were either positive or neutral in sentiment. According to analysis from social media research firm Fizziology, tweets about Black Sunday the weekend of Nov. 22-24 were 47% positive, 11% negative, 3% mixed and 39% neutral (from retailers/promotions).

  • Best Buy Canada partners with RBC

    Toronto -- RBC, Best Buy and Future Shop are partnering to offer a redemption option in Canada that provides clients access to more than 90,000 merchandise and electronic items, through the RBC Rewards online channel.

  • Antonio Urcelay named chairman of Toys ‘R’ Us

    Wayne, N.Y. -- Toys “R” Us CEO Antonio Urcelay has replaced Gerald Storch as chairman of the company. Urcelay, appointed interim CEO at Toys “R” Us in May 2013, was officially named chief executive in October.

    Storch, who had previously served as CEO, is stepping down as chairman to dedicate more time to his consulting company, Storch Advisors, Toys “R” Us said in a filing with the Securities and Exchange Commission.

  • J2 merges with Aures Group

    Irvine, Calif. -- In early 2013, global touch-screen electronic POS manufacturer J2 Retail Systems was acquired by The Aures Group. Having maintained separate operations in the U.S. market for the past nine months, the two companies, J2 Retail Systems, Inc. and Aures Technologies, Inc., have today announced their merger. They will now trade as J2 Retail Systems, Inc.

  • Wal-Mart names new CEO; company vet Doug McMillon to succeed Mike Duke

    Bentonville, Ark. – Wal-Mart Stores said Mike Duke will retire as president and CEO, effective Feb. 1, 2014, and will be replaced by veteran company executive Doug McMillon. McMillon, 47, president and CEO of Walmart International, was also named to Wal-Mart’s board, effective immediately.

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