OPERATIONS / SUPPLY CHAIN

Woonsocket, R.I. -- CVS Caremark has appointed Tracy Bahl to the position of executive VP, health plans. In this role, Bahl will lead the teams responsible for supporting health plan clients while also offering health plans guidance.

New York — Nielsen, a provider of information and insights into what consumers watch and buy, has announced that Delhaize America has signed a long-term agreement selecting Nielsen as its primary information, insights and analytics partner.  

Delhaize, the parent company of Food Lion, Hannaford, and Bottom Dollar Food, will use Nielsen tools, data and resources to help guide its strategic and tactical business needs. 

New York -- The hot social-sharing site Pinterest has released its first API for developers. It will help stores and brands display which of their items were most frequently and recently pinned. The first partners for the service include Zappos, Walmart, Disney, and Nestle, reflecting how the site is looking to increase revenue generation with advertising and cross-marketing. (An API, short for application programming interface, is code that allows developers to create apps that interface with a popular web service or other software.)

Naperville, Ill. – OfficeMax is opening most stores at 8 p.m. local time on Thanksgiving night. OfficeMax.com will start offering online Black Friday deals at 12:01 a.m. EST Thanksgiving morning.

The OfficeMax Black Friday shopping event will take place for three days from Thursday, Nov. 28 through Saturday, Nov. 30 in stores and at OfficeMax.com. OfficeMax.com will also host a special online-only, pre-Black Friday sales event at 9 p.m. EST Wednesday, Nov. 27.

Walnut Creek, Calif. – Retailers increasingly see e-commerce as a cross-channel or omni-channel functions, rather than as a standalone process. According to the new RSR Research E-Commerce Benchmark Report 2013, 68% of retailers strongly agree or agree that the future of online commerce lies more with cross-channel or merged capabilities, with another 21% having neutral feelings and only 11% disagreeing or strongly disagreeing.

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Ottawa, Canada – Amazon.com has the best price on products in its assortment about 80% of the time. However, the new “Amazon Holiday Pricing Insights” analysis from pricing technology provider 360pi shows that Amazon does have weak spots, and that retailers can compete with the online giant, especially if they can beat Amazon on other non-price purchase factors.

New York – Patrick F. McGuiness, CFO of Tiffany’s, has resigned his position effective Nov. 27, 2013. James M. Fernandez, 58, executive VP and COO of Tiffany’s, will assume the position of CFO on an interim basis.