OPERATIONS / SUPPLY CHAIN

Washington, D.C. - The Retail Gift Card Association (RGCA), a trade association of closed loop gift card retailers committed to promoting and protecting the use of gift cards, has appointed Mary Donovan, account director Kellen Company as the new executive director. Kellen Company has been named the association's management firm.

In addition, the RGCA has named Nicole Willis of Groupon and Erin Wood of Subway to the board of directors. They will be filling vacant board positions left by their respective companies.

Charlotte, N.C. – Family Dollar Stores Inc. has renewed its in-store merchandising services contract with SPAR Group Inc. for two years. SPAR Group has been servicing Family Dollar Stores since 2012 across more than 8,000 locations.

SPAR Group has completed various merchandising service programs including schematic resets, revisions, item cut-ins, returns, audits and recalls across nearly all categories including grocery, pet, party, household & chemical and paper goods.

Reston, Va. -- comScore promoted president Serge Matta to the role of CEO as the digital measurement firm swung to a profit in the fourth quarter.

Matta fills the position occupied by Dr. Magid Abraham who, along with Gian Fulgoni, co-founded the company. Abraham will relinquish the CEO role and serve as executive chairman of the board of directors, assuming a position currently held by Fulgoni who will become chairman emeritus. All appointments are effective March 1.

Washington, D.C. – During a press conference on Tuesday, Feb. 11, the National Retail Federation called for widespread adoption of chip-and-PIN payment card technology by U.S. retailers and their partners.

“The chip validates that it’s the real card,” said Tom Litchford, VP retail technologies for NRF. The PIN provides two levels of validation.”

Hanoi, Vietnam – Vietnamese property developer and mall operator Vingroup JSC is reportedly preparing to launch an e-commerce venture. According to Bloomberg, Le Thi Thu Thuy vice chairwoman of Vingroup, has left that position to lead an online subsidiary called VinE-com.

VinE-com will reportedly sell a wide range of products to Vietnamese consumers and compete locally with global e-commerce retailers including Ebay and China’s Alibaba. Thuy told Bloomberg VinE-com is looking to acquire other Vietnamese e-commerce providers.

New York - A new Verizon report has found that too many businesses, following their annual assessment for meeting the Payment Card Industry Data Security Standard, fail to maintain ongoing compliance – putting the businesses at an increased risk for data breaches, and financial and reputational damages.

Los Angeles – The “Dumb Starbucks” parody store which opened in Los Angeles on Saturday, Feb. 8 has been revealed to be a prank for a Comedy Central TV show. According to the Associated Press, comedian Nathan Fielder made a public announcement on Feb. 10 that he opened the store for use in his TV show “Nathan for You.”

Indianapolis – Gregg W. Throggmartin, COO of Hhgregg Inc., has resigned as the executive VP and COO of the company and as a member of the board, effective March 31, 2014. Throgmartin is leaving Hhgregg to pursue outside interests and manage family businesses.

Hhgregg will commence a search for a new COO. In the interim, other operations officers of the company will fulfill the responsibilities of Throgmartin.