OPERATIONS / SUPPLY CHAIN

Study: One-in-three online orders delivered late; shoppers want compensation
Shoppers are growing increasingly frustrated with home delivery to the point of demanding compensation for orders that arrive late.
Tennessee Titans' home stadium provides frictionless shopping option
Customers at Nissan Stadium in Nashville now have the ability to skip the line when purchasing concessions.

Giant Eagle shifts warehouse, transportation management to the cloud

Giant Eagle Inc. is transitioning on-premise warehouse management system to a cloud-based solution it will integrate with a leading-edge shipping engine.
Bed Bath & Beyond parent company to slash workforce by about 20%

Beyond Inc. is reducing its workforce as part of a cost-structure review.
Amazon closing brick-and-mortar same-day delivery program

Amazon is ending a same-day delivery solution which fulfills orders from brick-and-mortar retail partners.
Chipotle rolling out AI-based hiring system

Chipotle Mexican Grill is streamlining the process of hiring new employees with artificial intelligence.
Survey: Holiday shoppers have heightened expectations for faster delivery times

In addition to a shorter peak season, retailers must contend with customer expectations for faster delivery times this holiday season.
Walmart goes live with same-day pharmacy delivery

Leveraging its nearly 4,600 store footprint, Walmart is now delivering prescription medications directly to customers' doorsteps — along with their other purchases — in as soon as 30 minutes.
Vince centralizes store operations with mobile POS

A high-end fashion retailer is enabling a seamless customer experience at its London flagship store with an advanced POS platform.
Five NBA arenas deploy next-gen Amazon 'Just Walk Out' shopping platform

Eight stores featuring the latest iteration of the Amazon Just Walk Out frictionless shopping platform are opening in five pro basketball arenas.