OPERATIONS / SUPPLY CHAIN

Why Retailers Should Recruit a Chief Omnichannel Officer Now
Thanks to modern technology and digital tools, the opportunities to interact with and buy from a brand today are ubiquitous. Customers want to shop anytime, anywhere. Omnichannel rules, and smart retailers are getting on board.
Costco adds more digital expertise to board
For the second time in less than a month, Costco has elected a veteran of the telecommunications industry to serve on the retailer's board of directors.

Costco announced that John W. Stanton, chairman of Trilogy International Partners, Inc., and Trilogy Equity Partners, has been elected to Costco's board. Stanton founded and served as chairman and CEO of Western Wireless Corporation, a wireless telecommunications company, from 1992 until shortly after its acquisition by ALLTEL Corporation in 2005.

Francesca's adds Kohl's, Macy's merchandising veteran

Francesca's is turning to a merchandising veteran of Kohl's and Macy's to take over as the specialty retailer's new chief merchant.

The company announced it has named Laurie Hummel to the position of executive VP/chief merchandising officer, effective Nov. 30. She will report to Michael W. Barnes, the chairman, president, and CEO. Hummel will lead all merchandising, product development and vendor related supply chain functions.
Winn-Dixie bets on lower prices to draw shoppers

Southeastern Grocers on Thursday announced a significant pricing initiative that addresses exactly what customers need: a $40 million investment into permanent lower prices on the products Winn-Dixie customers buy the most.

Customers stated in a recent survey that “affordable prices” was the most important requirement from a grocery store, so Winn-Dixie is introducing a New Regular Pricing Program that will permanently reduce the prices on more than 1,500 grocery items at all 518 Winn-Dixie stores.
Gander Mountain announces executive promotions

Sporting goods retailer Gander Mountain has installed a new president to lead the company through its next phase of growth.

The company announced that Derek Siddons, executive VP and COO, will assume the role of president on the retirement of current president Michael J. Owens on Oct. 31.
Swiss Farms takes intelligent enterprise approach

Swiss Farms Stores has come a long way since it launched 50 years ago as an outlet for a local dairy to sell excess milk.

Today, the Broomall, Pennsylvania-based convenience retailer operates 13 stores on a drive-through model where customers place orders from their cars in an express lane and have items quickly delivered to them at the window. And it isn’t done growing.
Rite Aid makes moves at top amid Walgreens deal

Rite Aid is making some key executive moves even as the company is on the verge of merging with Walgreens in a $17.2 billion deal.

Rite Aid announced that Darren Karst has been promoted to the combined role of senior executive VP and CFO and chief administrative officer, effective immediately. He will continue to report to Rite Aid chairman and CEO John T. Standley.
Gordmans checks out enhanced store operations

Gordmans Stores is taking a POS-centric approach to improving the store experience.

Nebraska-based Gordmans, a discount department store chain with 101 locations, has engaged with retail solutions provider OLR to implement Oracle Retail Xstore Point of Sale (POS) and Oracle Retail Customer Engagement.
Regional c-store POS hit by fraudsters

The latest case of reported retail POS fraud highlights the need for EMV adoption.

Regional convenience chain Casey’s General Stores Inc., which operates 1,887 stores in 14 states, has confirmed that credit card skimming devices were discovered at six of its stores in Nebraska and one store in Iowa.
IBM makes it easier to stand the weather

IBM is looking to give retailers an edge in dealing with the effects of the weather, with help from the Internet of Things (IoT).

The technology firm has entered into an agreement to acquire The Weather Company’s B2B, mobile and cloud-based web properties, including WSI, weather.com, Weather Underground and The Weather Company brand.