OPERATIONS / SUPPLY CHAIN

Artificial intelligence can streamline managerial tasks, but employees are not necessarily receptive to its usage.

The Kroger Co. is optimizing payment for in-store, online and mobile transactions.

Amazon Web Services saw many of its hosted cloud services go down Monday, Oct. 20, affecting a number of big-name retailers and other companies.

A sporting goods giant is upping the number of seasonal holiday employees it plans to take on by about 75% year over year.

Southeastern Grocers is testing a fully managed subscription-service model for portable shelf-scanning robots that eliminates retailers from having to operate or maintain a single robot.

A legendary fast-food hamburger chain is introducing a new connected store model it calls the "Castle of Tomorrow."

Macy’s Inc. has opened its largest and most technologically advanced supply chain facility to date.

By the time a customer recognizes a need, you have probably already lost them.