OPERATIONS / SUPPLY CHAIN

Shoplifting apprehensions decreased 16.2% in 2021, but the total amount of dollars recovered from shoplifters and dishonest employees — including apprehended and non-apprehended individuals — jumped 30.7%.

Chalk one up for the good guys – a multimillion dollar retail theft operation in New York City has been busted.

Guess Inc. took the risk of investing in digital merchandising technology as it was shutting down stores due to COVID-19.

The new American Eagle Outfitters-owned last-mile delivery platform is expanding its logistics capabilities.

As consumers are beginning to emerge from peak COVID-19 conditions, retailers must adapt their strategies and technologies.

A new survey of retail IT executives reveals their biggest challenges and what they see as a “must-have” technology.

The recent Blue Yonder ICON 2022 event featured a close look at Walmart’s workforce management and Forrester’s view of order management systems.

A CPG giant is taking to the skies with its next-generation version of an ice cream truck.