OPERATIONS / SUPPLY CHAIN

Alexandria, Va. -- A poll from the Society of Human Resource Management, released Thursday, showed that the number of U.S. organizations with a formal succession plan in place decreased during the past five years from 29% in 2006 to 23% in 2011.

While less than a quarter of businesses have a formal plan in place, the numbers improve when informal plans are considered. More than one-third, or 38%, of human resources professionals said their organization currently has an informal succession plan or process in place (up from 29% in 2006).

New York City -- Macy's and some 4,000 of its New York-area workers said Thursday they have reached a tentative contract agreement after a night of negotiations.

The agreement, if ratified, will avert what could have been the department store chain's first strike in nearly 40 years.

"Following an all-night negotiating session, Macy's is pleased to have reached a tentative agreement with Local 1-S of the RWDSU on a new five-year agreement," Jim Sluzewski, Macy's spokesman, said.

Honolulu, Hawaii -- Jones Lang LaSalle announced Thursday it has named commercial real estate veteran Kirk Horiuchi as senior VP in its Retail Division.

In this newly created position, Horiuchi will oversee the company’s leased and managed portfolio, and will be tasked with growing the firm’s third-party retail business in Hawaii.

Seattle -- Starbucks Corp. launched an application Wednesday that lets customers purchase goods with their Android smartphones. The company already has similar applications nationwide for BlackBerry and iPhone and iPod touch in January.

The application also allows customers to load their Starbucks loyalty card accounts, check card balances and find stores nearby, and it notifies customers of promotions and other discounts.

New York City -- Ron Johnson’s decision to leave Apple, where he serves as senior VP of retail, to take the reins of J.C. Penney Co. leaves the tech giant without a retail chief as it begins to ramp up its international expansion.

Apple plans to open 40 stores this fiscal year, with almost three-quarters of them outside the United States, the company announced in April. A big growth area is Asia.
Apple has said very little with regards to its plans to replace Johnson.

Dallas -- Neiman Marcus has named former Williams-Sonoma executive John E. Koryl as president of its website and catalog division, Neiman Marcus Direct.

Koryl, 40, succeeds Gerald Barnes, who will become executive VP and chief merchant of Neiman Marcus Direct, which operates websites under NeimanMarcus.com, BergdorfGoodman.com, LastCall.com, Cusp.com and Horchow.com. The division also produces more than 80 catalogs annually for the Neiman Marcus and Horchow brands.

Stevens, Pa. -- A survey released Tuesday by Unity Marketing revealed the list of retailers frequented by the most wealthy American shoppers – those earning $250,000 and up.

Barneys New York, Nordstrom and Bergdorf Goodman ranked as the top luxury department stores among the ultra-affluent in the Luxury Report 2011. However, the survey also uncovered signs that the wealthiest consumers are slowing their pace of shopping in these stores.

Dallas -- Alliance Data Systems Corp. said Tuesday it has signed a long-term extension agreement with J. Crew Group to continue providing the retailer with reward program and private-label credit-card services, accepted at J. Crew stores and through J. Crew’s web and catalog channels.