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OPERATIONS / SUPPLY CHAIN

  • Express names new executive VP human resources

    Columbus, Ohio -- Express announced today that Michael Keane has been appointed to the position of executive VP human resources.

    He most recently served as executive VP human resources & stores for Tween Brands, a wholly owned subsidiary of Ascena Retail Group.

  • Report: Home Depot rolling out PayPal chainwide

    New York City -- The Home Depot is expanding its use of PayPal, the online payment service of eBay, from the 51 stores in the pilot program to all of the home improvement retailer’s stores, Dow Jones Newswire reported.

    Don Kingsborough, PayPal VP for retail and prepaid products, said PayPal should be available at all of Home Depot's approximate 2,000 U.S. locations by the end of next month, according to the report.

  • Report: Publix, Aldi, H.E.B. and Winn-Dixie tops in customer experience

    Waban, Mass. -- Research released Monday by Temkin Group, which ranked the customer experience at 206 large companies across 18 industries, found that several grocers are offering excellent customer service.

  • Safeway names president of Dominick’s

    Pleasanton, Calif. -- Safeway has named Brian Baer president of its Dominick’s Finer Foods division in the Chicago area.

    Baer had been acting president of Dominick’s since last July when the previous president, Don Kperta, resigned.

    Baer joined Safeway in 2001 as VP finance for the company’s Phoenix division. In 2008, he was appointed CFO at Dominick’s.

  • Bloomingdale’s launches new loyalty program

    New York City -- Bloomingdale’s said Monday it has launched a new customer loyalty program called Loyallist in all U.S. retail locations and online. 

  • American Apparel names chief technology officer

    Los Angeles -- American Apparel appointed Stacey Shulman as chief technology officer effective Feb. 22.

    Shulman was previously the company’s VP technology and will have responsibility for American Apparel’s global information and technology operations.

  • Babies ‘R’ Us launches new loyalty card

    Wayne, N.J. – Babies “R” Us launched the Very Important Baby (V.I.B.) program, designed to allow parents an opportunity to earn a 10% bonus savings on baby essentials.

    The complimentary V.I.B. card is much like a debit card and can be used toward purchases of any brand of diapers, wipes, formula and baby food at “R” Us stores nationwide. Every time money is loaded onto the card, Babies “R” Us will add 10% – up to $200 annually. 

  • Report: Dish Network shuttering 500 Blockbuster stores

    Dallas -- Blockbuster parent Dish Network confirmed Thursday that it will close 500 underperforming Blockbuster video stores in the first quarter, which equates to about a third of its stores.

    The company, which acquired Blockbuster in 2011, said it plans to expand Dish Services offerings in the remaining Blockbuster stores. It currently offers the services in 150 stores.

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