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OPERATIONS / SUPPLY CHAIN

  • IBM survey: Spending expected to be up over Memorial Day weekend

    Armonk, N.Y. -- Survey results released Thursday by IBM said that Americans are increasingly upbeat about their plans for the Memorial Day weekend, with a huge increase this year in the amount of people talking about traveling and spending compared to last year.

    According to the IBM Social Sentiment Index, the "Desire Ratio" – the proportion of positive versus negative comments about shopping – increased by a factor of five for this Memorial Day compared with last year.

  • Survey: E-mail, QR codes retailers’ preferred marketing tools

    Washington, D.C. -- With more than 60 million Americans forecast to own a tablet computer by the end of this year, retailers say tablets are driving an increasingly larger share of their web revenue. According to the 2012 Shop.org/Forrester Research Inc.’s State of Retailing Online survey, 49% of retailers say their average order value via a tablet is now higher than traditional web sales. Nearly three in 10 (28%) retailers say they are seeing about the same average order value from tablets as their website.

  • Davaco expands operations into Canada

    Dallas -- Davaco announced that the company has set up an operational division in Canada that can support global consumer brands with multi-unit programs in every province throughout Canada.

    Davaco established its office near Toronto in 2011 to service immediate client needs, and is now available to provide services for additional clients in the growing Canadian marketplace.

  • Kmart launches walk-in bill pay program

    Hoffman Estates, Ill. -- Kmart announced it is launching an in-store bill pay program that will allow customers to pay bills from more than 3,000 companies—everything from electric, gas and cable bills to credit card statements and auto loans.

    The program is being offered through the CheckFreePay walk-in bill payment service from Fiserv (FISV). Customers seeking an easy and convenient way to pay bills in person can now visit any Kmart store nationwide.

  • Macy’s in deal with online retailer in China

    Cincinnati -- Macy's Inc. will start selling some of its private brand merchandise directly to shoppers in China through a deal with an online retailer there.

    The chain said it will the goods through a Macy’s section on Omei.com, a newly established China-based online retailer of in-season luxury and fashion brands operated by VIPStore Co., a Chinese e-commerce firm and parent company of Omei.com

  • Former Martha Stewart Living editor takes lead creative role at Williams-Sonoma

    San Francisco — Williams-Sonoma has appointed former editor-in-chief of Martha Stewart Living Omnimedia’s Everyday Food Anna Last as the chain's SVP and executive creative director. Last will oversee all facets of the brand’s expression in the Williams-Sonoma catalog, on Williams-sonoma.com and in the brand’s store environments.

  • Survey ranks customers' favorite grocery shopping destinations

    Boulder, Colo. — Giant-Landover and ShopRite are shoppers' two favorite supermarkets, according to results of a survey released Tuesday.

  • Walmart tops list of most valuable retail brands

    New York — Walmart topped the list retailers on the BrandZ Top 100 Most Valuable Global Brands, according to a study commissioned by WPP Group and conducted by Millward Brown Optimor.

    The BrandZ Top 100 Most Valuable Global Brands study identifies and ranks the world's most valuable 100 brands by their dollar value, an analysis based on financial data combined with consumer measures of brand equity.

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