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OPERATIONS / SUPPLY CHAIN

  • Dollar General announces new mobile apps

    Goodlettsville, Tenn. -- Dollar General announces its new mobile applications for iPhone and Android smartphones that include sales ads, store locations, coupons and more.

    “Many of our shoppers use mobile phones for shopping and to make purchasing decisions,” said Todd Vasos, Dollar General’s executive VP, division president and chief merchandising officer. “We’re making shopping at Dollar General simpler for our customers by making ads and information available at the touch of a button on their mobile phone.”

  • Holiday Shopper Sentiment Report: Black Friday and Cyber Monday Consumer Face-Off

    New York -- On Wednesday, Nov. 28, Chainstoreage.com will unveil an exclusive and revealing look at how shoppers felt — what turned them on and off — on two of the busiest and most critical retail days of the year: Black Friday and Cyber Monday. The Holiday Shopper Sentiment Report: Black Friday and Cyber Monday Consumer Face-Off by SAP will explore real-time trends and insights that will inform the next generation of retail.

  • Walmart workers protest, make no dent in Black Friday sales

    Bentonville, Ark. -- As holiday shoppers prepared to battle crowds on Thanksgiving weekend, Wal-Mart workers and supports geared up to protest at stores nationwide, openly criticizing the retailers’ wages, benefits and treatment of employees.

    Nine people were arrested in Paramount, Calif., including three Walmart employees, for blocking a busy street. About 1,000 people protested there.

  • Nordstrom and OfficeMax top list of retailers that keep employees happiest

    New York -- For the second year in a row, Nordstrom topped the list of retail companies that keep their employees happiest, followed by Macy’s and OfficeMax, according to an annual survey by CareerBliss. The ranking takes into account employee reviews of their employer based on work-life balance, senior management compensation, benefits and job security.

  • NLRB not likely to act on Wal-Mart protests by holiday

    New York -- The National Labor Relations Board Federal was not expected to decide before Thursday on whether to seek an injunction on behalf of Wal-Mart Stores Inc. to stop a union-backed group from encouraging employee walk-outs that are expected to culminate Friday and include protests and rallies outside its stores.

  • Survey: LLBean.com tops in customer satisfaction among online apparel retailers

    Westlake Village, Calif. -- LLBean.com ranks highest among online apparel retailers with a score of 830 (on a 1,000-point scale), followed by LandsEnd.com (829) and Forever21.com (824), according to the J.D. Power and Associates 2012 Online Apparel Retailer Satisfaction Report. The study finds that satisfaction with online apparel retailers is significantly lower among online shoppers between the ages of 18 and 24 than among those 55 years of age and older.

  • Former Best Buy CMO joins Lowe’s

    Mooresville, N.C. -- Lowe’s Companies announced that that Marise Kumar has joined the company as senior VP strategy and modeling. She joins Lowe’s with more than 25 years of experience in brand management, general management and executive leadership, serving most recently as chief customer experience officer and chief marketing officer for Best Buy.

  • Walgreens’ Black Friday promotions go multichannel

    Deerfield, Ill. -- Walgreens will be making a multichannel play for Black Friday customers through a mystery mobile coupon, the retailer announced Tuesday.

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