News

Washington, D.C. --  Retailers will lose an estimated $8.9 billion to return fraud this year, and $2.9 billion during the holiday season alone, according to the National Retail Federation’s 2012 Return Fraud Survey. Overall, retailers estimate 4.6% of holiday returns are fraudulent.

FRAMINGHAM, Mass. — Staples and LinkedIn have teamed up to launch SUCCEED: Small Business Network, an online forum for small business professionals.

Stamford, Conn. -- Pitney Bowes Inc. said that leathergoods retailer Dooney & Bourke will use technology and shipping services from Pitney Bowes to help expand the global online reach of its handbags and accessories.

Dooney & Bourke will use Pitney Bowes’s e-commerce software and international shipping services to help offer a seamless and convenient cross-border purchasing and shipping experience to online shoppers to destinations in up to 90 countries worldwide.
 

Abuse of liberal return policies and enterprising thieves will cost the retail industry $8.9 billion this year, including $2.9 billion during the holidays alone.

The National Retail Federation arrived at those massive numbers after surveying loss prevention executives at 60 member companies who estimated that 4.6% returns made during the holidays are fraudulent.

ATLANTA — Home Depot has added Samsung to its portfolio of leading appliance brands, which already includes Whirlpool, LG, GE, GE Profile, Maytag, Frigidaire, Electrolux and Adora.

The home improvement retailer will carry Samsung appliances at its more than 2,000 stores nationwide and online beginning Sunday, December 9.

Columbus, Ohio -- Big Lots Inc. reported Tuesday a loss of $6 million for the third quarter, compared with net income of $4.2 million in the year-ago period. Results, however, topped analysts’ earnings expectations.

Revenue slipped 0.4% to $1.13 billion, missing Wall Street’s forecast of $1.3 billion.

The retailer also announced that its CEO Steven Fishman will retire as chairman and CEO after 40 years in retail. Big Lots has launched a search for his successor; Fishman will stay until a new CEO is appointed.

GRAND RAPIDS, Mich. — Employees at the Grand Rapids-based retailer Meijer raised $3 million for the 2012 United Way Workforce Campaign for the second year in a row. The workforce campaign aims to improve the lives of those in need by meeting critical needs of the community.

MATTHEWS, N.C. — Less than six months after joining Family Dollar, Tammy L. DeBoer has been named SVP of food.

DeBoer will report to Paul White, EVP and CMO at the rapidly growing discount retailer. This latest appointment comes as the retailer has taken steps to position itself as a one-stop destination for shoppers with expanded assortments of food and consumables.