News

Generally speaking, I’m not big on trend forecasts. Maybe it’s because there are so many of them, particularly at this time of the year. They all seem to blend together into a mass of predictions and statistics.

BENTON HARBOR, Mich. — Whirlpool brand's Whirlpool Gold Gas and Electric Ranges with TimeSavor Convection cooking systems earned the Good Housekeeping Seal from the Good Housekeeping Research Institute.  

Whirlpool’s TimeSavor Plus True Convection cooking system and AccuBake temperature management system work together to circulate hot air over, under and around food, which allow the range to cook and bake dishes evenly.

With sales of spices and seasonings on a steady upswing, the 123-year-old McCormick & Company has opened its first-ever retail location. More than a traditional retail outlet, the 3,818-sq.-ft. McCormick World of Flavors is a destination that aims to build brand excitement and demonstrate the company’s leadership in flavor. It showcases McCormick’s complete family of products and brands, which run the gamut from Old Bay to Thai Kitchen.

At the back of the new Ollie’s Bargain Outlet in Reading, Pa., is a self-serve café setup with a sign that proclaims: “The Pot’s Always On. Have a free cup of coffee on us, and if you like, use two sugars … it’s been a pretty good year!”

From the sounds of things, there hasn’t been a bad year since the first Ollie’s opened in Mechanicsburg, Pa., in 1982.

Amazon.com, LLBean.com and QVC.com were the top three retailers on ForeSee’s Annual Holiday E-Retail Satisfaction survey.

Chicago -- A report issued Thursday by ShopperTrak found that last-minute shopping activity drove large increases in both retail sales and foot traffic last week.
ShopperTrak reported that for the week ending Dec. 22, sales increased 39.1% and traffic increased 32% compared to the previous week.

Compared to the same week last year, however, retail sales declined 2.5% and foot traffic declined 3.3%.

The way in which retailers market to consumers has undergone considerable change in recent years, particularly in light of the popularity of social media platforms. Indeed, social media has become essential to retailers’ marketing efforts, according to a recent BDO USA survey, which found that 86% of retail CMOs included social media in their holiday 2012 marketing plans.

Ann Arbor, Mich. -- Amazon remains at the head of the class in terms of customer service, according to the annual Holiday E-Retail Satisfaction Index released Thursday by customer experience analytics firm ForeSee.