News

Framingham, Mass. -- TJX Cos. is launching its first-ever holiday gift hotline for its TJ Maxx and Marshall stores.

The hotline will be available to shoppers from Tuesday, Dec. 3 through Friday, Dec. 6, and will be staffed by nationally renowned style and gifting experts.

The hotline will be staffed from 9 a.m. to 5 p.m.

Many retailers are no doubt entering Thanksgiving week with trepidation at the prospect of keeping all systems go during what has become a six-day frenzy of “Black Friday” activity that now runs from the Wednesday before Thanksgiving to the Monday after. But retailers actually have quite a bit to be thankful for in the world of IT. Let’s raise an imaginary glass of homemade cider and give thanks for a few helpful technology developments:

Cloud Technology

Foster City, Calif. – Although many retailers will be open for business Thanksgiving, they may wind up angering more consumers than they please. According to a new survey conducted by Prosper Insights for Visa, 62% of more than 4,600 adult U.S. consumers said they would not shop on and are opposed to shopping on Thanksgiving.

Duracell plans to donate up to 1 million batteries to Toys for Tots as part of its Power a Smile program, marking the brand's largest donation to the organization to date.

Los Angeles -- Black Friday shoppers are looking to extend the Black Friday experience as much as possible. According to new survey results from PriceGrabber, 24% of Black Friday shoppers plan to start shopping on the evening of Thanksgiving. When asked if they plan to take advantage of extended hours during the weekend, 57% said they plan to do so.

The buzzwords abound — integrated retail, e-commerce — and consumers are becoming increasingly comfortable using these words. No matter what you call it, they are looking for and expecting the same thing: a seamless online to in-store or in-store to online experience.  

CVS has named Helena Foulkes as president of CVS/pharmacy, effective Jan. 1. She succeeds Mark Cosby, who is stepping down on Dec. 31.

Cosby has led the company’s retail business since October 2011, including its more than 7,600 retail stores, 19 distribution centers and retail merchandising, supply chain, marketing, real estate, front store and pharmacy operations.

Gap, Pa. -- Urban Outfitters has awarded Vanderlande Industries a design and build contract for the automated material handling system at their new fulfillment center located in Gap, Pa. The new one million-sq-ft. facility will service their direct-to-consumer and wholesale channels. Urban Outfitters has also contracted Vanderlande’s Customer Services to provide monthly preventative operations and maintenance services.