News

Kmart shoppers can avoid a $3.95 activation fee when they sign up online for the retailer’s new reloadable, prepaid MasterCard, but those who do so will need to remain vigilant to avoid other fees.

SAN BERNARDINO, Calif. — Stater Bros. Markets has promoted David Harris to the position of SVP finance, CFO and principal accounting officer of Stater Bros. Markets, effective June 18.  

New York -- The slowdown in consumer spending is set to continue for the rest of the year, said Moody’s Investors Service in a new sector report entitled "U.S. Retail: Retail Sales Growth Slows Amid a Cautious Consumer.”

Redwood Shores, Calif. -- Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers’ biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that providing store associates with mobile access to customer, product, inventory and other information is critical to their business, along with providing the entire organization with a more consistent and complete view of the customer (40%).

New York -- A survey released Tuesday by the International Council of Shopping Centers and Goldman-Sachs found that 42% of U.S. consumers expect to spend more on back-to-school items this year than they did in 2011.

With the back-to-school shopping season already well underway as one-third of households reported that they have begun to shop, ICSC and Goldman-Sachs expect the average household expenditure on all types of back-to-school items will be about $300 this year.

Raleigh, N.C. -- Nearly one-third of distribution centers (DCs) are entirely outsourced, according to the Supply Chain Metrics Report by the Tompkins Supply Chain Consortium.

Toronto, Ontario, Canada -- A recent survey of more than 6,500 U.S. consumers found that Americans consult their social media apps before, during and after retail store visits.

The survey, conducted by customer experience management solution-provider Empathica, found that mobile and social customer experience strategies are becoming more important than ever for brands, with nearly three in four consumers using Facebook to make retail and restaurant decisions.

San Bernardino, Calif. -- Grocery chain Stater Bros. Markets said Tuesday it has promoted David Harris to the position of senior VP finance, CFO and principal accounting officer.

Harris joined Stater Bros. in 2009 as VP finance. In June 2011, he was promoted to his most recent position of senior VP finance.

Harris reports to Jack H. Brown, chairman and CEO.
 

By Jeff Fowler, [email protected]

Palo Alto, Calif. -- Mobile retail navigation service aisle411 said Tuesday that it is rolling out its virtual mapping and navigation smartphone app for use in Walgreens’ 7,907 drug stores nationwide.

The service will allow Walgreens shoppers to use their smartphones to view maps of any Walgreens store and to locate products down to a particular section of each aisle.

Walgreens is the first national retailer with all of its stores mapped in a mobile application.