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  • Slip and Fall Risk Management

    Hold department managers accountable for safety to promote better loss control

    From mat management to the use of proper cleaning products, prevention is, of course, key to slip and fall management in retail stores. But there are two additional key areas that should be addressed — management communication and accountability. Indeed, sharing information and holding department managers accountable for results can reap numerous benefits for a company.

  • Maintaining Stores — With Outside Help

    There is no place in today’s hyper-competitive retail marketplace for a poorly maintained store — providing a clean, comfortable and safe shopping environment is a priority for chains across the board. As retailers increasingly focus on their core competencies, they are letting experts take care of functions and services that fall outside those areas, including facilities maintenance.

  • Weis Markets elevates EVP Kurt Schertle to COO

    Weis Markets has promoted Kurt Schertle, previously the company’s EVP, to COO.

  • Getting 'Ripped' in London with AMZN Prime

    In much the same way that warehouse club operators offer exclusive benefits to members so they upgrade to premium levels, Amazon continues to enrich offerings available to Prime members who pay an annual fee.

  • Data-Driven Retail Fuels Demand for More High-Tech Skills

    By Mark Ledbetter, Global VP Retail Strategy, SAP

    The changing nature of retail combined with an ever-greater reliance on data is forcing retailers to adjust their workforce and employee skill sets accordingly. From a customer experience standpoint, most retailers are transitioning to a brick-and-click model that aims to ensure customers have a seamless shopping experience regardless of which channel they use.

  • Sales, expenses, taxes hit Village Super Market Q2 income

    Springfield, N.J. – Village Super Market Inc. reported a 69% decrease in net income during the second quarter of fiscal 2014, compared to the same period in the prior year. Net income fell to $2.8 million from $9.1 million.

  • ECRM: Retail circular advertising trends, February 2014

    ECRM compared retail circular advertising in February 2013 versus February 2014 and noted trends occurring across top retail chains. The home improvement retailers have continued to reverse trends from 2013. Home Depot doubled its page count and slightly decreased ads per page, leading to longer, slightly less dense circulars. Despite this, Home Depot still ran less than a quarter of the number of pages that Lowe’s ran, largely due to Lowe’s running three circulars to Home Depot’s one.

  • Report: Dynamic pricing leads to holiday success

    Ottawa, Canada -- Well-executed dynamic pricing strategies, such as those deployed by Amazon and Overstock, led to higher sales during the 2013 holiday season as opposed to all-season discounting and other strategies. In its “Retail’s 2013 Holiday Winners and Losers” report, pricing intelligence vendor 360pi rated retailers’ overall financial performance for the 2013 fourth quarter on a scale from +5 (above expectations/excellent) to -5 (below expectations/very poor) based on third-party financial analysts’ overall assessments.

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