News

 San Mateo, Calif. – Social media monitoring and management software provider Viralheat is adding integration with the Salesforce Desk.com customer support app to its analytics platform. Viralheat is designed to allow businesses to perform all of their social content needs within a single social management platform.

Seattle -- REI has committed to having all of its electricity from renewable sources. The retailer already has 26 solar electric systems generating clean power and a program designed to invest in energy efficiency. Now, REI is buying certified renewable energy certificates (RECs) as part of its strategy to green the energy that powers more than 130 stores, two distribution centers and its headquarters.

Most U.S. retailers make their first international foray in contiguous markets such as Canada or Mexico for obvious reasons. However, for those interested in massive growth potential who have a long term perspective a more exotic market beckons.

In the last 12 months the buzz around omnichannel has become the most consistently discussed trend for major retailers. It’s always noteworthy when a trend emerges and becomes a part of the mainstream conversation so quickly, but what is even more noteworthy is how fast omnichannel has become standard operating procedure.

Nike has elected Michelle A. Peluso to the company’s board of directors. Peluso is CEO of Gilt, an online shopping destination offering its members top designer labels at up to 60% off retail.

Tractor Supply this week promoted Lee Downing to EVP, store operations. In conjunction with his promotion, Downing will assume added leadership responsibilities for the company's real estate team.

Downing will also be responsible for the strategic new store site selection, facilitation of store openings and ongoing maintenance, in addition to other real estate functions. He joined Tractor Supply October 2010 as SVP, store operations.

Bethesda, Md. – Enterprise mobile and Big Data solutions and services vendor Digital Management Inc. (DMI) has acquired KnowledgePath, a provider of mobile and omni-channel commerce solutions. With the addition of KnowledgePath, DMI offers an integrated solution set for enterprise mobility, Big Data, mobile and e-commerce.

Denver -- Chipotle Mexican Grill said it will hike prices for the first time in three years, saying that customer loyalty will insulate the chain from pricing fallout.

New menu boards reflecting the 3%-5% higher prices will be in place at all restaurants by this summer, said Chipotle.