News

HENDERSON, N.C.  — Alco has launched a branded smartphone app powered by Verge Connect. With Verge Connect, Alco customers can select the types of deals and coupons they receive, as well as filter by services offered at all 23 store locations across North and South Carolina. The ALCO branded app also features mapping and customer interaction capabilities via social media and direct feedback.

COLUMBUS, Ohio — DSW reported that its fourth quarter sales increased 15.7% to $594.3 million from $513.7 million for the same period last year. Comparable sales increased 3.6%.

The company reported that fourth quarter adjusted EPS rose to 69 cents per share, an increase of 35.3% per share.

Full year sales increased 11.5% to $2.3 billion, and comparable sales increase 5.5%.

Adjusted EPS for the year rose to $3.35 per share for the full year, up from $3.00 per share in 2011.

WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

Weber-Stephen Products, a manufacturer of charcoal and gas grills, has named Thomas Koos as CEO, effective April 1. Current Weber-Stephen president and CEO Jim Stephen will become executive chairman of the company.

"Tom's global business experience, passion for building brands and deep knowledge of our distribution channels makes him a great fit for Weber," said Stephen. "I look forward to working with Tom and our team at Weber as we continue to expand and promote our strong brand around the world."

Framingham, Mass. — Staples has launched its own Windows Store app for Staples.com. The app provides customers with access to Staples Rewards and features tools that make it easier for small businesses to research and shop for everything they need for their business or home office, the company said.

New York — The Deloitte Consumer Spending Index remained steady in February primarily as a decline in initial unemployment claims and a rise in real average hourly earnings offset negative forces.

San Francisco — Williams-Sonoma reported that fourth-quarter earnings per share grew 15% to $1.34 and that quarterly revenue grew to $1.406 billion versus $1.268 billion in 2011, with comparable brand revenue growth of 4%.

Fiscal 2012 earnings per share grew 14% to $2.54. Net revenues for the year grew to $4.043 billion versus $3.721 billion in fiscal year ended January 29, 2012 with comparable brand revenue growth of 6.1%.

BEAVERTON, Ore. — Nike announced a strategic partnership with Swiss company Bluesign Technologies to accelerate the supply of more sustainable materials and chemistries for use in Nike products.

BOUCHERVILLE, Quebec — Canadian hardware retailer, Rona, has named Robert Sawyer president and CEO, effective in April 2013.

Sawyer has more than 30 years of experience in a major Canadian food company and specializes in retail operations and distribution to dealers operating under different banners. Under his prior employer he held various executive positions and helped improve the profitability in several different areas. 

Walgreens reported a better-than-expected profit on flat sales for its second quarter Tuesday morning and unveiled an expanded partnership with AmerisourceBergen that could give the pharmacy operator an equity position and seat on the drug wholesaler’s board.