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It’s no secret that the position of retail CIO is frequently in a state of flux. For a variety of reasons, retail CIOs will shift their career with a different company, meaning at some point most retail IT professionals will probably find themselves transitioning to a new top boss.

Duluth, Ga. -- NCR Corp. announced that Golden Chick, a Texas-based quick-service restaurant, has successfully piloted the NCR Drive-Thru Timer to help improve the customer experience and efficiency of its business.

The Family Dollar board is under new pressure to walk away from a deal with Dollar Tree after Dollar General further increased an already more generous counter offer.

Early Monday Dollar General increased its all cash offer to $80 a share from $78.50 a share and increased the number of stores it said it would be willing to divest to 1,500 from 700. The company also said it would be willing to pay Family Dollar a $500 million reverse break-up if the deal failed to secure antitrust clearance.

The strategy at Conn’s to grow sales of its most profitable product lines have proved successful for the specialty retailer, which marked its 12th consecutive quarter of increasing same-store sales. But overall results were unsatisfactory, because provisions for credit losses were higher than expected, resulting in portfolio performance deterioration.

Plug and Play helps bring together retailers and startups who offer specific technology and expertise that can relieve their pain points. In each issue of our Customer Disruption e-newsletter, we will provide you a brief Q&A with the CEO of a Plug and Play startup, explaining how their company assists retailers in succeeding in today’s disruptive customer environment.

This week’s CEO Corner features three questions with Saurin Shah, CEO of Sift.

What does your company do?

Los Angeles – Guitar Center is launching the fourth installment of its omnichannel “Guitar Center’s Singer-Songwriter,” offering aspiring singer-songwriters across the country the chance to take their careers to the next level, on Sep. 1. The winner of Guitar Center's Singer-Songwriter 4 will have the opportunity to record a four-song E.P with producer Don Was, perform to a national television audience on “Jimmy Kimmel Live,” new gear, $25,000 cash and more.

San Francisco – A federal judge has reportedly approved an antitrust settlement EBay reached in May 2012. The settlement relates to a secret deal EBay reached with tax preparation software provider Intuit in which the two companies agreed not to hire each other’s employees.

According to Reuters, the settlement calls for EBay to not make any deals with any other technology companies to avoid hiring each other’s employees.

Profitero, a leading global provider of online insights and e-commerce intelligence for retailers and brands, has added Morrisons to its list of clients.
 
Profitero will provide competitor market data to Morrisons via its Price Intelligence solution, enabling the supermarket to match online shoppers’ favorites from their usual list of purchases at another supermarket. With one click, online shoppers can import their shopping lists into the Morrisons’ website.