Customer AI engagement grows, but trust issues remainConsumers are noticing AI-based shopping tools and starting to use them, but that doesn’t mean they are fully comfortable with the technology. Carrefour seeks full transparency for non-food supply chainA global French retail giant is helping ensure sustainability in its non-food product sourcing operations. Study: Smoothie King, In-N-Out among QSR customer experience leaders Several quick-serve restaurant chains are excelling when it comes to customer experience and loyalty. Report: Burger King to remodel 400 U.S. restaurants in 2025 Burger King is giving its restaurants a make-over. Mexican grocer Super Aki unifies supply chain processes Super Aki is optimizing supply chain planning, pricing and promotion management, and space planning throughout its enterprise. Panera Brands names restaurant veteran as board chairman Panera Brands Inc. is overhauling its board of directors and welcoming a new chairman. How agentic AI is finding its place in retail Agentic AI has not created the same buzz in retail as generative AI but is becoming an important enterprise tool. How to fill centers with fun American Dream's COO believes that the chief goal of his center is to allow guests to see and do things that let them escape life for a while. Canadian Tire to buy Hudson’s Bay intellectual property, brand assets Hudson’s Bay Company is not disappearing after all — at least not entirely. How to use retail space as a magnet for both customers and talent The quest for customers dovetails with the rising challenge hiring and keeping employees who want a better workplace. First Previous 372 373 374 375 376 Next Last