News

The Future of Shopping
By Matt Foster, Search Laboratory

The growth of mobile has made round-the-clock connectivity to the internet possible, allowing consumers to shop anywhere at any time. To cater for 24-hour convenience and on-the-go shopping, retailers are turning to innovative technology.
Microsoft’s new HoloLens looks to up customer experience with holograms
Redmond, Wash. – As part of its Windows 10 OS announcement earlier this week, Microsoft Corp. revealed it will be releasing a new holographic computer system called HoloLens that may offer retailers some interesting new ways to deliver an enhanced, seamless customer experience. HoloLens features see-through, holographic, high-definition lenses and spatial sound so users can see and hear holograms in the physical world around them.

New Balance and Berkshire Partners form new entity to buy Rockport

Canton, Mass. -- Athletic-shoe maker New Balance has teamed up with private-equity firm Berkshire Partners LLC to acquire The Rockport Company from the Adidas Group for $280 million.

Financial terms were not disclosed.

As part of the deal, New Balance affiliate Drydock Footwear LLC, whose brands include Cobb Hill, Aravon and Dunham, will join with The Rockport Co. to create The Rockport Group.
Retailers give shoe shoppers a run for their money

Footwear retailer sales could be in for a “Boost” this spring thanks to a pricy introduction from Adidas backed by some big name athletes and a bold marketing claim.

Adidas contends its new Ultra BOOST shoe is “the greatest running shoe ever,” and for $180 it better be. It goes on sale next month in time for the Spring running season.
Cumberland Farms runs Facebook SmartPay promo

Framingham, Mass. – To celebrate the two-year anniversary of its SmartPay Check-Link mobile and card payment program, convenience chain Cumberland Farms is launching a promotion on its Facebook page Jan. 23-25. To enter, customers must calculate their projected 2015 coffee savings using Cumberland Farms' Coffee Savings Calculator, and post them as a comment on the Cumberland Farms page.

Twenty winners will be announced in the comments and will receive a $20 gift card to their local Cumberland Farms.
Bi-Lo names veteran Australian exec as CEO

Bi-Lo Holdings has turned to a veteran Australian retail executive to take over as president and CEO.

The parent company of Bi-Lo, Harveys and Winn-Dixie grocery stores said that Ian McLeod has been appointed president and CEO effective March 2. McLeod succeeds Randall Onstead, who will remain in place through March 2.
J. Crew CEO to leave Apple board

Cupertino, Calif. – Mickey Drexler, chairman and CEO of J. Crew and former CEO and president of Gap Inc., is retiring from the board of directors of Apple Inc. as of March 2015. Apple disclosed the impending retirement in a filing with the Securities and Exchange Commission (SEC).

Drexler has served on the Apple board since 1999 and is currently its longest-tenured member. No replacement has been announced. Drexler was initially recruited to the Apple board to help the company, which opened its first store in 2001, create a retail strategy.
Will retailers see the Lite with this food company?

Retailers factor in all kinds of variables when evaluating suppliers and a recent change at sauce and dressing manufacturer Litehouse gives sellers of food and consumables something new to think about.

The 50-year-old family owned Litehouse company based in Sandpoint, Idaho recently became 100% employee owned following the execution of an employee stock ownership plan. Litehouse first formed an ESOP plan in 2006 when it sold 30% of the company as a commitment to employees and their communities.
Macy’s will expand CA fulfillment center to meet omnichannel demand

Cincinnati - Macy’s Inc. plans to relocate its West Sacramento, California-based direct-to-consumer fulfillment center to a larger facility in a nearby location in Sacramento County to support continued sales growth driven by its omnichannel strategy. Contingent on approvals by the Sacramento County Board of Supervisors, Macy’s will begin operations in summer 2015 at a 385,000-sq.-ft. facility, creating approximately 100 new jobs.
Bloomingdales toasts Chinese New Year

The Macy’s Bloomingdale division is pursuing a micro-seasonality promotion opportunity with an Asian-inspired marketing campaign.

The company announced that it will be ringing in the Year of the Ram this Chinese New Year with unique merchandise, special events and cultural presentations from Jan.22 – March 2.