News

AmEx to debut multi-brand customer loyalty program
Los Angeles -- American Express is preparing to launch a customer loyalty program in the U.S. that will enable shoppers at select retailers to rack up points that they can use toward future purchases at Macy's, Exxon Mobil, AT&T and other participating companies.

The free program, set to debut in May, is dubbed Plenti and will also include Nationwide, Rite Aid, Direct Energy and Hulu, American Express said Wednesday.
Traffic woes hurt J. Crew in Q4
A shift toward online sales is one reason why J. Crew Group Inc. says it lost $30.6 million in the fourth quarter.

The retailer has been dealing with traffic problems at its namesake stores as more of its customers migrate to the J. Crew website, the company says.

Target unveils one-year return policy for exclusive brands

Minneapolis -- Target Corp. launched an enhanced return policy covering all of the retailer’s 32 owned and exclusive brands, which extends the return window to one year from the date of purchase.

The retailer also rolled out a one-year return guarantee for guests using Target’s baby, college or wedding gift registry.
Shoe Carnival steps up same store sales in Q4

Shoe Carnival credited “favorable weather” with its impressive spike in same store sales in the fourth quarter.

The Indiana-based retailer of moderately priced footwear and accessories reported that net sales in the fourth quarter ended Jan. 31 increased $27.3 million to $227.6 million, compared to the fourth quarter of fiscal 2013. Same store sales increased 9.5%, which exceeded the company’s guidance for the quarter. Earnings per diluted share were 15 cents.
Target offers a more shopper-friendly return policy

Target has been hit with a slew of negative reports recently, and now the retailer is trying to do something positive for its image by making its return policy more shopper-friendly.

Target Corp. announced an enhanced return policy Wednesday covering all of the retailer’s 32 owned and exclusive brands, which extends the return window to one year from the date of purchase. The retailer also rolled out a one-year return guarantee for guests using Target’s baby, college or wedding gift registry.
CVS announces $5M grant winners

The CVS Health Foundation is backing up its promise to make a $5 million commitment to the Campaign for Tobacco-Free Kids by announcing the first four winners of grants.
Starbucks announces stock split, outlines delivery plans, talks race relations

Seattle -- Starbucks Corp. stirred up controversy even as it excited shareholders at the company’s annual meeting on Wednesday.
Whole Foods aims for the 'Sephora experience'

Whole Foods Market is trying to increase its share of the explosive growth in the beauty industry by hosting its first ever “Beauty Week.”
Rite Aid brings Plenti to loyal shoppers

Rite Aid has become one of the key retail partners in a first for the U.S. market: a coalition loyalty program called Plenti that includes the likes of American Express, AT&T, Direct Energy, Exxon/Mobil, Hulu, Macy's and Nationwide.
Williams-Sonoma sets e-commerce milestone

Williams-Sonoma set a milestone in 2014 that helped the retailer post an impressive jump in same store sales and profit.

The specialty retailer of home furnishing products reported that for the first time ever, e-commerce sales made up more than 50% of all revenues in 2014.

Williams-Sonoma said its fourth quarter net revenues grew 5.2% to $1.542 billion versus $1.466 billion in the prior year quarter. Same store sales grew of 5.1%. Earnings per share grew 13.8% to $1.57 from $1.38 in the prior year quarter.