News

In general, the top acquirers of 2013 logged big gains over 2012

Editor’s Note: The 25th annual Chain Store Age survey of Fastest-Growing Acquirers surveyed retail square footage purchased during the 2013 calendar year.

Lenders are lending again, the equity markets are investing again, and buyers and sellers appear to be moving retail real estate faster than last year — which was a relatively good recovery year.

New retail space in 2013 was once again heavy on redevelopment, expansion and outlet centers

Year five and, once again, too few square feet in ground-up shopping center construction to rank the “Fastest-Growing Developers” as has been the Chain Store Age tradition for the 20 years prior.

Today, developers seem fated to redevelop and expand existing centers, develop 300,000-sq.-ft. to 600,000-sq.-ft. outlet centers and perhaps add an occasional grocery-anchored infill center.

Devastating sourcing and supply chain disasters, including the Bangladesh factory collapse in April 2013, have increased the push for retailers and other businesses to implement sustainable and responsible practices across the global supply chain. Tamara Saucier, VP industry – retail solutions, GT Nexus, discussed the topic, and proactive measures retailers can take, with Chain Store Age.

What can retailers be doing to ensure ethical and sustainable supply chain practices?

New law has implications for workers’ compensation

In an era of Big Data, retailers are finding new ways to leverage that information to improve processes and consumer engagement. However, there’s one area where Big Data can have a big impact that companies in the retail space may be missing: real estate.

Mark Ledbetter, global VP retail strategy for SAP, recently spoke with Chain Store Age about the promise of Big Data for retail real estate, and how retailers can best take advantage of it.

Where does retail real estate data originate?

Dick’s Sporting Goods monitors social commentary to boost customer satisfaction

If you really want to know what people think about you, you need to find out what they say behind your back. Historically this has been a tricky proposition, but the advent of social media provides an open forum where companies as well as individuals can check to see what is being said, and whether the commentary is good or bad.

Groupe Dynamite eases global expansion with new tech platform

Having the potential for growth that exceeds the capability of your existing systems is a good problem to have, but it is still a problem. Groupe Dynamite, a fast-fashion women’s apparel retailer based in Montreal, faced that very challenge in early 2010.

Retailers are taking advantage of the mobile channel for an increasing number of activities, including personalized marketing, in-store traffic monitoring and customer recognition. However, while using the mobile channel to create temporary POS stations might be less flashy than some of these other applications, letting customers “surf” between fixed and mobile POS terminals can be an effective means of improving both the customer experience and store profitability.

A Night at the Opera

Canada no longer top priority for U.S. retail expansion

During the past few years, U.S. and international retailers have flocked to Canada in the hunt for top-line growth as store portfolios matured in the United States and there were fewer opportunities for expansion. In fact, many U.S. retailers considered Canada to be an extension of their domestic businesses due to the similarities and close proximity to their home offices.

Verizon Wireless has set itself an ambitious goal: to transform the in-store experience across its entire fleet of 1,700 company-owned stores.

In November, the company unveiled its “destination store” format, in Mall of America, Bloomington, Minn. More than about selling phones and other devices, the 9,000-sq.-ft. store is designed to help customers experience a more robust mobile life.