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  • Let’s Get Personal

    A friend of mine is a devoted customer of a bath and body products shop in her local suburban town. There is nothing exclusive about the merchandise — most of the products can be bought online or at a number of other stores, often for a slightly lower price. My friend doesn’t care about any of that.

    “They know me there by name, and they know what I like,” she told me. “They even email when new products come in that they think I would like. So what if it’s a little more expensive?

  • Michaels looks to extend leadership in craft world

    Roughly two months removed from an initial public stock offering, Michaels CEO Chuck Rubin said the company is on track to implement a multi-year strategic plan following the release of second quarter results that showed broad based sales strength and healthy margins.

  • Electrolux to enable seamlessly connected appliances by joining AllSeen Alliance

    Electrolux has joined the AllSeen Alliance, a nonprofit open source consortium, as a premier member. The company joins Haier, LG, Microsoft, Panasonic, Qualcomm Connected Experiences, Sharp, Silicon Image, Technicolor and TP-Link as premier members of the alliance.

  • Amazon unveils new scholarship

    Amazon has unveiled a new scholarship for college students in the U.S. Called the Amazon Student Scholarship, the merit-based scholarship will reward 50 full-time undergraduate students with $5,000 toward tuition and $500 to spend on textbooks on Amazon.

    Applications are being accepted now, with the scholarship money distributed in time for fall semester 2015. Interested students can learn more at www.amazon.com/studentscholarship.

  • Omnichannel aids Brown Shoe BTS efforts

    Famous Footwear parent company Brown Shoe said it believes stepped up omnichannel efforts will drive sales this back-to-school season sales after reporting better than expected second quarter results.

  • Newgistics adds omnichannel muscle to board

    Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, has added Andrea Weiss and Robert Rosenblatt to its board of directors.

    The company said that it plans to leverage the duo’s first-hand knowledge of what retailers need to compete in an increasingly omnichannel environment.

  • Tiffany thrives as CPG retailers strive

    While food and consumable retailers are struggling to pass along price increases and grow same stores sales, luxury retailer Tiffany is having little difficulty with either metric.

  • Increased promotional activity takes a bite out of Chico’s Q2 results

    Price cuts made to clear seasonal merchandise were a primary driver of Chico’s lower net income for the second quarter ended Aug. 2.

    The company posted net income of $30.1 million for the quarter, a drop of 31% from $43.6 million in the year-ago period. Net sales for the quarter were $671.1 million, an increase of 3.3% from $649.5 million in the previous year, but driven primarily by sales at 98 net new stores. Same-store sales inched up by 0.3%.

  • Books-A-Million taps new VP of e-commerce

    Leading U.S. bookstore chain and online bookseller Books-A-Million has named James Phelps as VP of e-commerce.

    “We are pleased to welcome James to Books-A-Million, and look forward to him bringing his expertise to our team as we continue to build our digital business,” said Cy Fenton, Books-A-Million’s CIO and president of Booksamillion.com.

  • Express narrows loss in second quarter

    Express CEO Michael Weiss was optimistic about the retailer’s progress in the second quarter, especially considering the difficult environment the company has been dealing with in recent months.

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