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Which online retailers satisfies the most?
When it comes to making online customers happy, one well-known name stands at the top.
Fourth quarter data from the American Customer Satisfaction Index (ACSI) shows Amazon.com led all online retailers with a score of 83.out of 100. Compared to the prior year, overall Internet retail customer satisfaction slipped 2.4% to a score of 80 out of 100. This still leads all other retail categories in the Index.
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Instacart expands options for Boston customers
Boston has long been known as a town that likes to imbibe now and then, and online grocery delivery service Instacart is helping to spread the cheer.
Instacart is partnering with local omnichannel liquor retailer Vinodivino to offer Boston customers same-day delivery of wine, liquor, and beer. Vinodivino is now part of the Instacart marketplace, meaning Boston residents can order alcohol online from Vinodivino through the Instacart site or app and get alcohol delivered in as little as one hour.

