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  • Study: Smartphones key to online shopping

    New York -- More and more consumers are browsing, creating baskets and making purchases from their smartphones, according to the latest Demandware Shopping Index.

    Globally, phones accounted for 94% of the year over year increase in e-commerce traffic, 74% of the increase in basket creation and 47% of the order growth.

  • Report: Target tapping alternative energy for North Carolina store

    Minneapolis – Target Corp. is reportedly bringing a sunny approach to energy at its store in Fayetteville, North Carolina.

    According to the Fayetteville Observer, Target will install solar panels that can generate 432 KwH of electricity per year on the store’s roof. There is no firm launch date yet for the store’s solar panels, which will likely generate 15%-30% of its total electricity needs.   

  • Study: Retailers can’t perform crucial marketing task

    Chicago – More than half of retailers struggle to perform a crucial marketing task. According to a new study of nearly 200 retailers from Yes Lifecycle Marketing and Retail TouchPoints, 52% of retailers have difficulty identifying and engaging their best customers.

  • Lululemon net income slips in Q2

    Vancouver – Despite a healthy increase in net revenue, net income slipped at Lululemon Athletica during the second quarter of fiscal 2015.

    Net income dropped 2% to $47.67 million from $48.75 million, with higher costs and expenses driving down profits.

    Net revenue grew 16% to $453.01 million from $390.7 million, aided by an 11% increase in total comparable sales. This encompassed a 6% increase in same-store sales and 35% increase in direct-to-consumer sales.

  • IBM: Email marketing offers big ROI

    Armonk, N.Y. – Although email has reached the point it is often considered a “legacy” technology, email marketing efforts still provide substantial ROI.

  • Report: Chico’s considers private equity sale

    Ft. Myers, Fla. – Chico’s FAS Inc. may be considering a sale to one of several private equity suitors.

    According to Bloomberg, Chico’s has been approached by Sycamore Partners and is also in talks with other private equity groups about a possible sale.

  • Lane Bryant promotes size equality across channels

    New York – Lane Bryant is promoting equality for women who wear larger sizes with a new omnichannel campaign.

    The specialty fashion retailer’s #PlusIsEqual campaign is using channels including social, TV, print and video to urge better treatment of women sizes 14-24 in the media and by retailers.

  • Tech Guest Viewpoint: The Top Five Customer Engagement Mistakes

    Today’s customers are firmly in charge of the buying process. The Internet allows them to research products and prices at the click of a button, and in most cases, they are better informed about what’s available in the marketplace than the associates in brick-and-mortar stores. And, the retail environment is more crowded – and less personalized – than ever before.

  • Three Ways Apple is Impacting Omnichannel

    This year’s annual fall Apple event did not offer retailers anything quite as dramatic as last year’s introduction of Apple Pay and Apple Watch. However, there were still a few announcements with potential impact on the omnichannel landscape.

    TV, or Not TV

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