News

Hudson's Bay Company (HBC) is launching a wide-ranging corporate growth and efficiency initiative, with omnichannel technology at the center.  Building on its purchase of Saks Inc. in 2013, HBC seeks to deliver an enhanced omnichannel customer experience, accelerate financial performance and drive future success.

The online giant is launching an Uber-like program, called Flex, that uses on-demand independent contractors to deliver Amazon packages.  The service is now available only in Seattle (and only to members of Amazon’s Prime Now same-day delivery service), but the company  expects to  roll it out  to other cities where Prime Now is offered, including Manhattan, Baltimore, Miami, Dallas, and Chicago.

Jill Stanton was named interim president of Old Navy after the top executive at Gap Inc.’s fastest growing division left the company to become CEO of Ralph Lauren.

The 2015 holiday shopping season will soon be here and consumer expectations have never been higher.

Being prepared to accept payments any way and anywhere your customers want to pay, and taking a proactive approach to your business operations can help you avoid the following five mistakes and ultimately win the sale.

The holiday season is rapidly approaching, so of course everyone is thinking about the latest trends in... retail IT. Okay, nobody outside of the industry has visions of technology solutions dancing in their heads, but retailers do need to know what is developing on the IT front as their busiest season arrives.

Hot on the heels of Google’s official launch of Android Pay, Samsung is officially entering the U.S. mobile payment market. Samsung Pay, which launched in South Korea in August, is now available for use by U.S. consumers.

Samsung Pay functionality is built into the hardware of Galaxy S6 and S6 Edge mobile devices. Samsung says Samsung Pay is the first and only mobile payment service that works with both near field communication (NFC) and card readers with magnetic secure transmission (MST) technologies, which means it is already compatible with most POS terminals.

Proponents of the motto “image is everything” will be pleased with a new partnership eBay Enterprise is launching. The online retail platform is teaming up with visual commerce platform Curalate to give publishers the ability to drive traffic and revenue from images sourced from Instagram.

The partnership offers Curalate Like2Buy, which allows users to directly click to purchases from Instagram images, to more than 100,000 publishers in the eBay Enterprise Affiliate Network.

When it comes to satisfying online customers, the little guys may have an edge. Online review site Bizrate Insights (a division of marketing solutions firm Connexity) has released its 16th annual Bizrate Circle of Excellence awards, and only a few major retailers are included.

Lane Bryant is teaming up with the American Cancer Society on an omnichannel campaign to raise money for breast cancer research.

Since 2012, Lane Bryant customers and associates have contributed $1.4 million dollars to the American Cancer Society's Making Strides Against Breast Cancer campaign. The brand says it aims to increase the 2015 contribution by 21% for a total contribution of $2 million dollars in 4 years.

A new association of mobile and technology companies and associations is seeking greater openness in the mobile technology space. A coalition named Evolve is promoting the consumer benefits of unlicensed spectrum and new technologies for unlicensed spectrum like LTE-Unlicensed (LTE-U) and Licensed Assisted Access (LAA).