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From its artisan-looking shops and grocery-styled product displays to its ethical sourcing and activist ethos, Lush Fresh Handmade Cosmetics has always marched to the beat of a different drummer.
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Hungry consumers in Portland just got a new option for convenient eating.

Amazon.com is enabling Prime Now customers in Portland to obtain free delivery from local restaurants and food carts. Using the Prime Now mobile app, Portland customers can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch as the driver travels from the restaurant to the delivery address in real time.

Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less.

Online fraudsters apparently do not keep nine-to-five hours.

According to a new study from fraud detection technology provider Sift Science, “The United States of Fraud,” online transactions conducted at 3 a.m. are most likely to be fraudulent.

The high likelihood of fraud at 3 a.m. occurs across all time zones. Also, fraudsters are more likely to transact during the weekdays.

Retailers operating across multiple channels need to ensure customer experience does not vary by touchpoint.

According to a new survey of 1,000 consumers by customer experience management technology provider Sitecore and King Brown Partners, 80% of respondents agreed that offering consistent shopping experiences strongly impacts a retailer’s brand perception. Ninety percent of consumers would switch brands if the brand promises one thing and delivers another.

When you know what’s coming your way, it’s much easier to make successful plans.

For this reason, furniture retailer Havertys will deploy the GT Nexus collaborative supply chain management platform to improve supplier and inventory visibility. This, in turn, will allow Havertys to automate procurement processes, including purchase order management, three-way matching and invoice settlement.

Most retailers recognize the importance of combining the best of digital technologies and physical stores to profitably create a seamless and consistent customer experience across channels. There’s a good reason for this. Their most valuable customers are engaging with them across all channels: store, mobile, social and online. Some retailers find that these omnichannel customers spend two times to five times more than customers who buy in only one channel.

Philadelphia -- Metro Commercial Real Estate has been named the exclusive listing agent for 1300 Fairmount, located in Philadelphia, steps from the Fairmount Station of SEPTA’s Broad Street Line and bus system.

The mixed-use project by RAL Development Services, LLC and Amalgamated Bank’s Longview Ultra Fund, will consist of 486 apartments and structured parking above approximately 84,000 sq. ft. of retail space geared towards national and regional retailers.

Amazon.com Inc. is suing more than 1,000 people for writing fake product reviews on its website. Defendants are misleading Amazon’s customers and tarnishing Amazon’s brand for their own profit and the profit of a handful of dishonest sellers and manufacturers,” according to a complaint filed Friday in a Seattle court. (USA Today)

Consumers’ intentions often differ materially from their behavior and retailers better hope that is the case this year or it won’t be a happy holiday, according to the latest consumer research from the National Retail Federation.