News

More shoppers are buying groceries online, but a majority are ready to switch grocers in favor of a better online experience.   This is according to the “2017 Grocery eCommerce Forecast,” a report from Unata, which surveyed over 500 U.S. shoppers about online grocery shopping habits, intent and barriers. Details revealed that 31% of U.S. shoppers are likely to order groceries online in 2017, up from 19% of shoppers that bought groceries online in 2016.   

It doesn’t pay to clash with Ralph Lauren, one of the most iconic names in fashion retailing.      Ralph Lauren Corp. and president and CEO Stefan Larsson have “mutually agreed to part ways,” with Larsson staying on until May 1, 2017, the company said in a statement. Larsson’s departure follows disagreements with Lauren, 77, the company’s founder, executive chairman and chief creative officer. Jane Nielsen, CFO, will head up the business while it hunts for a new CEO.  

Neil Saunders, managing director of retail research and consulting firm GlobalData Retail (formerly known as Conlumino) analyzes Ralph Lauren Corp.’s third quarter results and the news that CEO Stefan Larsson is leaving the company after a little over a year on the job. His comments are as follows:   

After a decade-long increase, Valentine’s Day sales may be less rosy this year.   U.S. consumers are expected to spend an average $136.57, down from last year’s record-high $146.84. Total spending is expected to reach $18.2 billion, down from $19.7 billion last year, which was also a record, according to the National Retail Federation and Prosper Insights & Analytics, which surveyed 7,591 consumers about their Valentine’s Day plans.  

Retailers, trade organizations and business leaders are teaming up and taking steps to stop the border adjustable tax proposal.   The Retail Industry Leaders Association (RILA) joined more than 120 other trade associations and businesses to launch “Americans for Affordable Products,” a national campaign aimed at ending the border adjustable tax. The tariff, which is a component of the tax reform proposal under consideration in the U.S. House of Representatives, would impose a 20% tax on all imported goods.  

Consumer confidence slipped slightly in January after reaching a 15-year high in December, though outlook for the present overrode the outlook for the future.   The index now stands at 111.8 (less than an expected 113), down from 113.3 the previous month.  

Land’s End’s growing commitment to environmentally focused business practices has earned it the Green Masters Award — for the seventh consecutive year.  

John Furner, who began his new role as president and CEO of Sam’s Club Wednesday, will focus on three big areas: people, product and digital.   Regarding people: “We need to engage everyone, at all levels of the company, in the fight we’re in. We need to put our members first and have everyone pulling in the same direction,” Furner stated in a blogged interview currently on Walmart’s website.  

Identity fraud is at an all-time high, and despite industry efforts, fraudsters continue to rack up victims.   According to the “2017 Identity Fraud Study,” the number of victims increased by 16%, rising to 15.4 million U.S. consumers in the last year — a record high since Javelin Strategy & Research began tracking identity fraud in 2003.