News

Sunglass Hut is making a strategic move to evolve its brick-and-mortar experience.   The sunglass retailer has added a a cloud-based merchandising system across its stores in Australia and New Zealand that helps each store localize and personalize its product mixes to create a shopping experience that feels custom-tailored.   

As data breaches become more complex, they leave a lingering, if not lasting imprint on an enterprise.   While there are many factors that play a significant role in data breaches and cybersecurity incidents, the human element remains the top source contributing to cybercrimes, according to the “2017 Data Breach Digest,” from Verizon.  

CBL & Associates has named Curt Hammontree VP of development. In nearly 18 years with the company, he has worked on 18 mall and outlet developments, the most recent being an outlet project in Laredo, Texas.   “Curt has been a valuable contributor to CBL’s successful development,” said president and CEO Stephen Lebovitz. “We are pleased to be able to recognize his many achievements with this promotion.”  

It seems information security programs are not keeping up with the pace of evolving cyber-threats.   As more companies support Internet of Things (IoT) and bring-your-own-device (BYOD) programs, they become bigger targets to savvy cyber-criminals. This threat grows more serious when 66% of IT security professionals aren't sure how many devices are even in their environment.  

Digital shoppers across the United States outdid themselves in the fourth quarter.   Shoppers spent $109.3 billion online during fourth quarter 2016, according to comScore. Overall, this marked an 18% increase compared to the same quarter in 2015.    The majority of this online spending — $86.6 billion — occurred on desktop computers, a 13% increase compared to a year ago.   

Consumers in recent years have shown a seemingly insatiable appetite for special offers and discounts. During the holiday season, retailers generated billions of dollars by rolling-out high-profile promotional strategies – but was this activity actually profitable?   For many retailers, the holiday season lead to significant profit erosion. According to DynamicAction’s Retail Index, 44% of all orders last year were sold on promotion. At the same time, however, retailers saw a 24% reduction in margins.   

A cloud computing/e-commerce giant heads up Fast Company’s annual ranking of the 10 most innovative companies in retail. Amazon not only topped the retail sector category, it also came in number one in the overall World’s 50 Most Innovative Companies listing. (Rounding out the top five: Google, Uber, Apple and Snap.)

One independent grocer is making a move to compete with larger chains. 

These are tough times for outdoor/sporting goods retailers.   Gander Mountain is reportedly considering filing Chapter11 bankruptcy protection, according to Reuters.    Founded in 1960, Gander Mountain specializes in fishing, camping and hunting gear and accessories, and bills itself as “America’s firearms superstore.”   

The best way to drive a top-notch in-store experience is to give associates insight into as many real-time data sources as possible.