Survey: Customers want services that retailers haven’t gotRetailers aren’t keeping pace with customer expectations in several key areas. Macy’s newest ‘story’ is wellnessMacy’s is encouraging consumers to “feel good” in the newest version of its ever-changing, narrative-driven in-store experiential concept. Simon expands partnership with omnichannel returns platform A major mall operator is accepting returns of online purchases at more locations. Payless ShoeSource exits bankruptcy; hints at U.S. comeback Payless ShoeSource has emerged from bankruptcy protection with a plan to expand its global operations. Bose in big store closing move; cites ‘dramatic’ shift online High-end audio equipment maker Bose plans to dramatically reduce its brick-and-mortar footprint. NRF: Holiday retail sales up 4.1% Holiday sales came in on the higher end of estimates by the National Retail Federation, but not all retail sectors shared in the good news. Weis Markets reduces store friction with self-checkout A regional grocer is providing customers with a choice of checkout options. Sportsman's Warehouse grows store footprint Sportsman's Warehouse Holdings is expanding into a new market. Tropical Smoothie Cafe looks to add 670 locations in next five years Tropical Smoothie Café had record growth in 2019 and it’s nowhere near being finished. Survey: Retailers are not optimizing omnichannel fulfillment Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. First Previous 2138 2139 2140 2141 2142 Next Last
