hhgregg extends programs to help Circuit City customers

INDIANAPOLIS Indianapolis-based appliance and electronics retailer hhgregg announced that it will assist in establishing factory authorized service on manufacturer-warranted items that customers originally purchased from Circuit City and will extend its acceptance of Circuit City gift cards through April 1.

Customers that have purchased manufacturer-warranted merchandise from Circuit City can now call or bring items to hhgregg for service. Customers wishing to arrange service can call hhgregg’s toll-free customer service center at (800) 284-7344 (or 800-28-GREGG) for an in-home appointment, or bring defective merchandise to any hhgregg store. Proof of purchase is required to enable hhgregg to facilitate the service process.

“At hhgregg, we want to assist those who may be impacted by other retailer’s store closures, and demonstrate our dedication to superior customer service,” said Dennis May, president and COO at hhgregg. “We believe that customers who have purchased appliances and electronics expect and deserve this level of service, so we are stepping up to assist them.”