Dick's launches product protection plan

STERLING, Va. Dick's Sporting Goods is working with N.E.W. Customer Service Companies to launch a new No Sweat Protection Plan that delivers customers premium service and product replacement. The program kicked off Feb. 1.

“We are dedicated to providing our customers with the finest-quality products backed by the best customer service,” said Eileen Meade, Dick’s Sporting Goods vice president of internal operations. “NEW is an experienced leader in providing outstanding customer service and comprehensive product protection and replacement plans, and we look forward to working with their team to help us to maintain our position as the number one sports and fitness specialty retailer.”

Dick’s Sporting Good’s new No Sweat Protection Plan begins delivering value and benefits at the point of purchase and offers up to four years of coverage. Products covered under the service plan include elliptical trainers, exercise bikes, gun safes, GPS/electronics, home gyms, basketball systems, table games and more. By purchasing the plan, consumers receive 100% parts and labor coverage, protection against defects due to mechanical and electrical failure including those experienced from normal wear and tear and power surges, plus in-home service and prepaid shipping for eligible products. Bike plans include one tune-up with a two year plan or two tune-ups with a three year plan.