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Loyalty Cards: A Competitive Weakness for World’s Largest Grocer?
By Jundong Song, [email protected]
Wal-Mart, the largest grocer in the world, does not run any traditional loyalty programs to enroll and reward customers for their loyalty. Will this prove to be a costly mistake?
Giving competitors an edge
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AAFES exchanges military commander for civilian CEO
DALLAS — Three weeks after being named the first civilian director/CEO in the nearly 117-year history of the Army & Air Force Exchange Service, Tom Shull officially took the reins today of the $10-billion military retailer. Shull replaced the Exchange’s last uniformed Commander, Brig. Gen. Fran Hendricks.