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  • Oracle study: Improving cross-channel experience is retailers’ biggest challenge

    Redwood Shores, Calif. -- Improving the cross-channel customer experience and optimizing the supply chain ranked as retailers’ biggest challenges in a new study by Oracle. The report also found that mobile access is key: Forty percent of retailers said that providing store associates with mobile access to customer, product, inventory and other information is critical to their business, along with providing the entire organization with a more consistent and complete view of the customer (40%).

  • Income up, sales flat at Mattel

    EL SEGUNDO, Calif. — For the second quarter, Mattel reported net income of $96.2 million, or 28 cents per share, compared with last year’s second quarter net income of $80.5 million, or 23 cents per share.

  • Walgreens to roll out store mapping app nationwide

    Palo Alto, Calif. -- Mobile retail navigation service aisle411 said Tuesday that it is rolling out its virtual mapping and navigation smartphone app for use in Walgreens’ 7,907 drug stores nationwide.

    The service will allow Walgreens shoppers to use their smartphones to view maps of any Walgreens store and to locate products down to a particular section of each aisle.

    Walgreens is the first national retailer with all of its stores mapped in a mobile application.

  • New competition for the unbanked

    Kmart shoppers can avoid a $3.95 activation fee when they sign up online for the retailer’s new reloadable, prepaid MasterCard, but those who do so will need to remain vigilant to avoid other fees.

  • Stater Bros. names CFO

    San Bernardino, Calif. -- Grocery chain Stater Bros. Markets said Tuesday it has promoted David Harris to the position of senior VP finance, CFO and principal accounting officer.

    Harris joined Stater Bros. in 2009 as VP finance. In June 2011, he was promoted to his most recent position of senior VP finance.

    Harris reports to Jack H. Brown, chairman and CEO.
     

  • eBay goes fashion forward with holiday designer collection

    NEW YORK — eBay's latest move to brand itself as more than just an online auction site, involves the launch of an exclusive designer collection for the holiday season. The company has partnered with designers Billy Reid, Chris Benz, Fallon, Jonathan Adler, Ruffian, Steven Alan and Tibi for an original, limited-edition gift collection of men’s and women’s apparel, jewelry, travel and electronics accessories and home décor.

  • Survey: Consumers to spend $300 on back-to-school

    New York -- A survey released Tuesday by the International Council of Shopping Centers and Goldman-Sachs found that 42% of U.S. consumers expect to spend more on back-to-school items this year than they did in 2011.

    With the back-to-school shopping season already well underway as one-third of households reported that they have begun to shop, ICSC and Goldman-Sachs expect the average household expenditure on all types of back-to-school items will be about $300 this year.

  • New Kmart card offers alternative to traditional banking

    HOFFMAN ESTATES, Ill. — Kmart became one of the first retailers to offer a reloadable prepaid card requiring no initial charge to load funds with the launch of its new Halogen Reloadable Prepaid MasterCard offered by Green Dot. In addition to the no charge for loading funds, the card offers free ATM withdrawals from network ATMs, and is available with no bank account, credit check or minimum balance required.

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