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  • 5 Reasons Retailers Can't Miss Customer Disruption 2014

    1. INSIDE INSIGHTS.

    Competitive-edge knowledge of how innovative technology is reshaping the very nature of retailer-customer interaction.

    2. REAL IMMERSION.

    You'll be head-to-head with leading minds across core retail disciplines to network, share ideas and refine best practices.

    3. GO BEHIND THE SCENES.

    Tour renowned start-up incubator Plug and Play in Silicon Valley and discover first-hand what's driving the most promising new retail innovation companies in tech.

  • Cloud computing just got cheaper and faster

    One year after Amazon Web Services launched its Redshift brand data warehousing solution, the company has upgraded the service to offer users faster data crunching capabilities at lower cost.

  • Marc Jacobs pop-up will accept social media, but not cash

    New York -- The fragrance division of Marc Jacobs will open a pop-up in New York City’s SoHo neighborhood that will trade in social currency instead of money. The Daisy Marc Jacobs Tweet Shop will be open during New York Fashion Week, from Feb. 7 to 9.

    According to reports, all transactions at the pop-up will be carried out based on customers’ use of the hashtag #MJDaisyChain across Twitter and other social media platforms. Shoppers will be able to exchange each tweet, Instagram post, or Facebook update for a single item.

  • Report: Wal-Mart, Kroger have PIN-and-chip hardware ready

    Bentonville, Ark. – Major U.S. retailers including Wal-Mart Stores and Kroger reportedly already have hardware to read PIN-and-chip payment cards, which are more resilient against data breaches than the magnetic stripe payment cards commonly used by American consumers. However, according to the Dallas Morning News, the hardware is largely unusable because customers do not have PIN-and-chip cards.

  • HBC taps former Target exec for interim finance lead

    Hudson's Bay Company has appointed Douglas Scovanner as EVP of finance and accounting, on an interim basis. Scovanner will support acting CFO with the day-to-day stewardship of the company’s financial planning, asset protection and accounting functions.

    Prior to this appointment, Scovanner spent nearly two decades at Target, most recently as EVP and CFO.

  • Survey: One-third of Americans will buy new TV in 2014

    Beloit, Wis. -- Almost one-third of U.S., consumers (30%) plan to buy a new TV in 2014 and of those, 32% said during Super Bowl sales, while 25% said during Black Friday. A new consumer survey from FatWallet also revealed price will have the most influence on TV purchases, with more than half saying they plan to spend less than $500, while one-in-four plan to spend more than $700.

  • Retailers right-sizing amid 2014 uncertainty

    Revelations of job cuts at leading retailers, the latest involving Sam’s Club, are a reminder that pro-active expense control remains retailers' best friend when it comes to ensuring profitability when faced with a murky outlook for consumer spending.

    Sam’s Club on Friday became the latest retailer to disclose plans to eliminate 2,300 hourly and middle management positions. The move was characterized as a rebalancing of resources, according to Sam’s Club spokesman Bill Durling. Other retailers such as Macy’s and Target also recently announced job cuts.

  • Data Security: Retail’s New Top Priority

    In recent years, customer engagement has become much more of a mission-critical function for retailers. While nobody would argue that retailers must engage their customers in a way that recognizes the disruptive effects of leading-edge technologies like social and mobile, there is a priority that looms even larger. Namely, data security.

    Insecure Data Creates Insecure Customers

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