News

Instacart said it launched its same day grocery delivery service in the Los Angeles area this week as part of a nationwide rollout to urban markets.

In late March, the company began offering its service in the New York area. Instacart employs a crowd-sourced business model which matches grocery orders with personal shoppers who deliver products using their own vehicles in as little as one hour.

Sydney, Australia -- Multi-brand retailer Atlantic Brands is using Lyris’ digital marketing platform to boost sales and customer engagement for its Australian division. With Lyris, Atlantic Brands plans to increase repeat purchases and overall revenues by gleaning customer insights from online and offline activity.

Cardtronics has extended its ATM services agreement with Walgreens, the company announced Wednesday. Cardtronics is a preferred provider of ATM services for Walgreens.  

Since the relationship began in 2004, Cardtronics has grown its ATM presence in Walgreens locations significantly — from fewer than 400 initially to roughly 3,250 today. The company is also the exclusive ATM provider for Walgreens in many states across the U.S.

Jeffersonville, Ind. - The key to repeat customers is personalized communication from brands after purchases. According to a new survey of 1,000 U.S. consumers from multichannel customer engagement solutions provider Accent Marketing Services LLC, 86% of consumers say it’s important to have a positive experience after making a purchase.

Key findings in the report also include:

• Nearly half of consumers interact with brands after a purchase.

Veteran retail operations executive Troy Rice has joined Office Depot as EVP of retail as the company continues to build out its senior leadership team in the wake of its merger with OfficeMax.

Rice spent the past eight years with Toys “R” Us, most recently serving as EVP fo stores and services. Prior that he spent 16 years with The Home Depot and served as president of the retailer’s $24 billion northern division at the time of his departure.

Deerfield, Ill. - Walgreens had March 2014 sales of $6.43 billion, an increase of 4.5% from $6.16 billion for the same month in fiscal 2013.

Same-store sales increased by 3.5% in March. Calendar day shifts positively impacted total same-store sales by 0.6%.

San Jose, Calif. -- VeriFone Systems announced today that five devices in its PAYware Mobile line of EMV- enabled mobile point-of-sale (mPOS) devices have been approved by the Visa Ready Program. The program is designed to ensure that devices, software and solutions used to initiate or accept Visa payments are compatible with Visa’s requirements.
 
By adopting PAYware Mobile devices that are Visa Ready approved, merchants enjoy the benefits of secure electronic payment acceptance from virtually any location.
 

Former SAS executive Greg Soussloff has joined pricing intelligence and competitor monitoring solutions provider 360pi as vp of customer value.

Soussloff spent the past 10 years with SAS and most recently served as senior sales director of retail and CPG and oversaw a 30 member national sales team. Prior to SAS, Soussloff served in diverse roles at several wholesale companies, including VF Corporation where he led the sales efforts for the mass channel in what was then the VF Knitwear division.