News

Walmart is reportedly planning to substantially expand its e-commerce operation based in Sunnyvale, California. According to the Oakland Tribune, Walmart intends to add hundreds of staffers to its global e-commerce unit there, bringing the total number of e-commerce employees to about 1,000.
 
In addition, Walmart will lease a 107,000-sq.-ft. space in Sunnyvale to help house its e-commerce operations. Currently, the retailer employs about 550 e-commerce employees in Sunnyvale at an existing facility it will maintain.

Sunnyvale, Calif. - Modern shoppers have a very low tolerance for poor customer service, and crave a more intimate relationship where retailers know their needs, wants and preferences, and respect their time and business. According to an April 2014 research survey from customer engagement technology vendor Kana Software Inc., when asked about their preferred customer service communication channels used to engage with retailers in the past six months, the channel named most often as most preferred was Web (24.5%), followed by email (17.9%).

Sears plans to close at least 80 stores this year after widening its loss in the first quarter of fiscal 2014.

Although same-store sales increased 0.2% for the quarter, the company’s net loss climbed to $402 million from $279 million in the prior-year quarter. Revenues declined 7% to $7.9 billion, from $8.5 billion in the prior-year quarter.

Minneapolis – Best Buy Co. Inc. swung to a net profit in the first quarter of fiscal 2015 from a net loss in the same period a year earlier, but missed estimates with a drop in sales. The retailer posted net income of $461 million, a big turnaround from a net loss of $81 million.

Increases in traffic and average ticket resulted in record first-quarter sales growth at Dollar Tree.

Consolidated net sales for the quarter were a record $2 billion, a 7.2% increase compared to $1.87 billion reported for last year’s first quarter. Consolidated comparable store sales increased 2% on a constant currency basis. Adjusted for the impact of Canadian currency fluctuations, the comparable-store sales increase was 1.9%.

Nashville, Tenn. – Kirkland’s Inc. reported positive results for the first quarter of fiscal 2014. On a year-over-year basis, net income grew 17% to $2.1 million from $1.8 million.

Net sales increased 6.9% to $108.3 million compared with $101.2 million, and same-store sales grew 5%. The company was able to shake off the effects of bad weather in the early part of the quarter.

Unilever has signed an agreement for the sale of its North America pasta sauces business under the Ragu and Bertolli brands to Mizkan Group for a total cash consideration of approximately $2.15 billion. The annual turnover for Ragu and Bertolli is more than $600 million.

The transaction includes two production facilities — a sauce processing and packaging facility in Owensboro, Ky., and a tomato processing facility in Stockton, Calif.

Oakville, Canada – The Tim Hortons TimmyMe iOS app now includes support for Passbook. Customers can add their prepaid Tim card to Passbook, which they can then scan to pay in-store or at the drive-thru in participating locations.

The TimmyMe app also offers a store finder and nutritional data.