News

Bob’s testing the waters in Maine
New York-based retailer Bob’s Stores has had stores all over the Northeast for more than a half-century, but now the company has finally set its sights on Maine shoppers.

The retailer will hold a grand opening for its first location in the state of Maine, in South Portland, at 301 Maine Mall Road, on March 22.

Bob’s last opened a store in October 2011 in East Northport, N.Y.
Amazon buys Internet of Things provider 2lemetry
Seattle – Amazon.com is moving forward in the burgeoning arena of the Internet of Things (IoT), but isn’t making a big deal about it. According to multiple media reports, Amazon has purchased 2lemetry, a Denver-based IoT startup, for an undisclosed sum.

2lemetry provides an enterprise platform that can track and manage Web-connected IoT devices, such as autos and appliances. The company was founded in 2011 and has raised $9 million in venture capital funding since that time.

Alibaba wants to change the face of payment

Hangzhou, China – Chinese e-commerce platform Alibaba Holding Group Inc. wants to change the face of payment. In public comments made at the CeBit technology conference in Hannover, Germany, on March 15, Alibaba chairman Jack Ma said his company’s subsidiary Ant Financial is developing a service called “Smile to Pay” that would let consumers pay for purchases with a facial scan.
Report: Safeway sells three Hawaii centers

Pleasanton, Calif. – Safeway Inc. is reportedly selling three shopping center it owns in Hawaii. According to Pacific Business News, Carlsbad, California-based Terramar Retail Centers is paying about $156 million for the centers.

Two of the centers are anchored by a Safeway – the 23-acre Hokulei Village in Lihue on Kauai for $52.25 million, and the 12-acre Lahaina Cannery Shops on Maui for about $60.3 million. Terramar is also paying $43.4 million for the 24.5-acre Target-anchored Puunene Shopping Center on Maui.
Sports Authority debuts plus-size activewear

Sports Authority is targeting a new segment of shoppers looking for “athleisure” wear with a new line of plus-size clothing.

The retailer says its new Aspire and Aline Design lines were created specifically for women looking for stylish, affordable and cross-functional yoga and outdoor apparel that can be worn with confidence. The full product assortment is now available exclusively at Sports Authority stores and online at sportsauthority.com.
Survey: Petsmart, Amazon lead in customer experience

Waban, Mass. - PetSmart and Amazon.com deliver the best customer experience in the retail industry. According to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers, PetSmart and Amazon.com tied for the top spot, each scoring 82%, which put them both in fourth place overall out of 293 companies across 20 industries.

Walgreens came in a close third with a rating of 81% and a ranking of eighth, while Bed Bath & Beyond, Lowe's, and Costco all earned 79% and tied for 19th place overall.
'Whole Foods for pets' Kriser's adds 26th store

Trendy pet retailer Kriser's is opening another store in the Houston market as it blazes a trail of expansion across middle America.
Hhgregg launches omnichannel ‘March Markdown’ promotion

Indianapolis – Just in time for the annual college basketball championship tournament, Hhgregg is running an omnichannel “March Markdown” promotion. From March 16 – April 6, customers can enter up to four times per day via Facebook, online, or by sharing the Hhgregg “Acrobatic Dunk Madness” video.
How Retailers are Finding Business Value in Social Loyalty

By Chris Mike, Chirpify

These days, retailers spend a lot of time obsessing over letters, specifically CAC and CLV. Most know these terms as shorthand for customer acquisition cost and customer lifetime value. Both are key concepts and incredibly important metrics if you operate a retail business.
Children’s Place ups store closures; urged to explore options

Secaucus, N.J. – The Children’s Place Inc. on Thursday accelerated its store closing plans to 200 stores through 2017 (including 76 stores closed in 2013 and 2014), up from its previous announced target of 125 stores through 2016. The company also issued a weak outlook.