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In-store experience evolves with customer expectations
Customer expectations of the store have changed dramatically in the last few years as constant connectivity has changed the way consumers live their lives. Johann Wrede, senior director of solution marketing for SAP, recently discussed the evolution of the in-store experience with Chain Store Age.
1. How have customer expectations for the in-store experience changed in the last few years?
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Report: Is Amazon faster than a Jet?
Hoboken, N.J. – Early results indicate Amazon.com may be getting beaten by upstart e-commerce rival Jet.com on price, but Amazon is still outdoing the new kid on the online retail block in one key area. According to data from cloud services provider Instart Logic, the Jet.com homepage takes 25% longer to load than Amazon’s homepage.

